The role of the Power Rental Coordinator is to provide operational and sales support for the development of rental for the Power Rental department. The role of the Rental Coordinator is to develop an understanding of the support needs of the of the customer for the Rental department and initiate plans to address those needs. The position also calls for extreme flexibility to task as the rental business from day to day can be very fluid and fast pace. To be effective the Rental Coordinator must establish an understanding of the objectives and accountabilities below.

PRINCIPLE FUNCTIONS AND RESPONSIBILITES:

*Including but not limited to:

• Process and supporting orders for rental and sales in our Addison branch.
• Assist with quoting and creating rental reservations via iRental.
• Obtain, file, and manage all service reports, signed quotes from Docusign, PO’s, fuel and freight invoices.
• Create and manage “current” job folders.
• Arranging and managing all freight responsibilities on jobs assigned.
• Creating rental agreements and managing job files from reservations thru job closings via iRental
• Create and invoice customers in a timely manner.
• Answering in-coming customer phone calls quickly and efficiently.
• Provide excellent customer service to all customers.
• Work closely with Rental Admin. Supervisor, and Shop Supervisor to ensure customer and job fulfillment & monitor job profitability.
• Comply with company and department safety program.
• Complete all training as assigned

SKILLS/ABILITIES:

• Strong customer service skills
• Must be a self-starter with the ability to multi-task in a fast-paced environment.
• Moderate computer skills, including experience using programs such as Microsoft Word, Excel, and Outlook is required.
• Good organization skills with excellent communication abilities (verbally & written) are required.
• Must be able to plan well to meet challenging customer deadlines.
• Work closely with all personnel to ensure customer satisfaction.
• Analytical skills such as problem-solving and the ability to interpret policies, procedures, and guidelines.
• The ability to work overtime and be on-call as needed, including weekends.
• Ability to work outside the standard 8:00am to 5:00pm when required.

EDUCATION/QUALIFICATION/EXPERIENCE:

High School graduate and a minimum two years of rental / sales service preferred. Previous experience in a fast-paced multi-tasking environment also preferred.

WORKING CONDITIONS:

This position works in an office environment and sometimes in a warehouse environment. May, on a continuous basis, sit at a desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Walking and general range of motion movements and lifting up to 50lbs may be required. Must be able to work varying schedules and hours as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

The ability to manage change and perform multiple tasks simultaneously with a complete understanding of Corporate Safety & Compliance Policies.  Excellent communication skills and knowledge of Field Service work and various types of equipment, proficient in Windows based applications and DBSI.

• Answer all incoming calls for Power Field Service.
• Open work orders by collecting all required information from the customer on the initial phone call. Keep customers informed of job progression up to and including conclusion.
• Open all quoted repair work orders and order all Cat parts. Add all new jobs to job management tool (Joblog)
• Review all Field Service work orders for accuracy.
• Prepare and communicate warranty and/or goodwill situations with Technical Communicator.
• Report all invoice disputes related to assigned work orders within your territory and/or assigned personnel.
• Back up to Purchasing Assistant when needed.
• Initiates services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; assigning the most qualified Technician available; maintaining customer rapport and records.

• High School Graduate and a minimum two years of Power Systems engine and electrical experience.
• Previous administrative, clerical and/or customer service experience in a fast paced multi tasking environment is a must for this position.   
• Must be able to work well independently and on a team.
• Leadership qualities are desired.
• Military encouraged to apply.

This position works in an office and/or warehouse/shop environment. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the warehouse/shop environment is usually moderate to high and office environment noise level is usually moderate to low. May, on a continuous basis, sit at desk for a long period of time to answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 20 lbs. may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The Onboarding Specialist will provide a coordinated and consistent approach in onboarding, deploying and driving adoption of digital products and services to our customers. Works closely with Sales Department PSSR’s and MSR’s to provide solutions that will enhance client satisfaction by supporting our different digital platforms. The onboarding Specialist will be also responsible for TIER II support as part of Cat Customer Care world class eCommerce support

• Liasom between Product Support and Sales Department for customer onboarding after machine delivery
• Responsible for on-boarding customers on all our digital platforms (PCC, MCC, The New Vision Link, Cat Inspect... )
• Obtain customer consent of Cat Digital Policy
• Collect customer digital platform end user information to create CWS, UCID, DCN to properly subscribe machines with Product link.
• Make sure last three steps are completed before 10 days of machine delivery 
• Perform customer follow up to make sure they are engaged with digital products.
• Perform monthly reports to monitor customer onboarding success
• Provide support to Manager on our Digital Excellence Program 
• Administers Dealer maintenance Tool (DMT)
• Altorfer TIER II support (In App & Local) for Cat Customer Care,
• Establishes professional customer relationships with appropriate customer personnel.
• Other job duties may be assigned.

• Customer billing.
• Processing field campaigns/tracking.
• Processing technicians time/service reports.
• Processing warranty credits.
• Responsible for processing and managing payroll
• Answering overflow of incoming calls, answer general inquiries about inovices and assist customer 
• Perform other duties as assigned.

• 2-3 years of previous experience in a secretarial, accounting/payroll or other clerical experience required
• Ability to read/ interpret documents such as service literature and procedure manuals
• Ability to write and complete routine reports and correspondence forms.
• Must have good math skills and the ability to interpret basic statistical reports.
• Must be a self-starter with good time management, planning and organizational skills and committed to detail.
• Ability to work on their own, work under pressure, adapt to change in a fast paced environment and meet challenging deadlines.
• Excellent customer communication skills (written, email, and verbal) are a requirement of the position.
• Must be able to join and support an existing team, while sharing common goals and values. A positive and can-do attitude is a plus, with the ability to adapt to a fast paced, ever-changing environment.
• Basic knowledge of Agriculture background preferred.
• Computer literate and proficient with programs such as Microsoft Word, Excel, and outlook required. 10-key experience and able to type 40-50WPM preferred.
• Must reside or be willing to relocate within commuting distance to Clinton, IL.
• Must have a High School Diploma or equivalent and a valid driver’s license with clean driving record (Motor Vehicle Report will be performed on final candidate).

This position works in an office environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 20 lbs. may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The E-Business Specialist will provide a coordinated and consistent approach in deploying and driving adoption and commercialization of digital products and services coming from the Marketing & Digital (M&D Division) of Caterpillar to Altorfer customers. In addition to this effort, this individual is responsible for the development and execution of Altorfer’s Vision Link training business. Works closely with MPC’s, CMA’s, PSSR’s and  MSR’s to provide solutions that will enhance client satisfaction by supporting our Vision Link technology initiatives as part of our EMServices offerings. The E-Business Specialist is also responsible for the development and facilitation of internal and external training for Vision Link. Effectively assess the need for training through research and metric analysis and provides recommendations as appropriate to the Department Manager.

• Own the day-to-day activities of the e-business and industrial applications platform and all online sales efforts.
• Sells company products or services on the Internet and over the phone to new or existing retail and small core customers.
• Contacts and interacts with potential, new, and existing customers or clients on-line and over the phone to present information and explain available products or services offered, utilizing persuasive sales techniques.
• Miitary encouraged to apply
• Answers all questions concerning products or services, with appropriate referrals where required.
• Establishes professional customer relationships with appropriate customer personnel.
• Stays up-to-date on new services and changes that might affect services offered as well as company contract procedures and prices.
• Responsible for backend registration, maintenance, customer training and promotion of Parts.Cat.com, My.Cat.com, and Dealer Maintenance Tool (DMT).
• Cat Integrated Preocurement (backend connection, maintenance, customer training, promotion)
• Handles all subscription, nenewal and customer training of ET, SIS, Unified Suite, Cat Inspect.
• Altorfer Equipment Data, Cat Equipment Data (subscription, renewal, customer training)
• PCS Claim Administration – Manual & Auto Claims / Reconcile
• Other job duties may be assigned. 

• A two year undergraduate degree OR equivalent work experience.
• Strong understanding of databases
• Extreme ownership mindset
• Attention to detail with strong organizational skills.
• Ability to read and comprehend simple instructions, short correspondence, memos, and able to write simple correspondence.
• Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel Access, etc)
• Strong customer service skills
• Ability to work in a fast-paced environment.

This position will primarily works in an office environment, there may be times when you are required to go out into the service and warehouse area and will need to wear appropriate safety equipment (IE- Safety glasses or side shields). May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 20lbs. Candidate must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Provides customer service, clerical and administrative support to the Power Systems office.
• Responsible for maintaining all service work order records (this includes opening/closing workorders), researching equipment information when necessary and customer contact information.
• Answer customer calls, answer general inquiries about invoices and assist with customer visits.  
• Manage job schedules for all technicians and assist technicians with compiling/copying their work reports.
• Responsible for managing payroll timecards, calculating final invoices and COD payments.
• Issue purchase orders, code invoices to appropriate accounts and post proper cost/sell information to DBS workorder system.
• Assist in keeping the DBS equipment population file up to date with current equipment and customer information.
• Other duties as assigned

• College degree in Business or similar education preferred but not required.
• 5 years of previous experience in an administrative, accounting/payroll or other clerical experience required.
• Knowledge of how to write and complete routine reports and correspondence forms.
• Must be able to handle general math to calculate figures and amounts, basic statistical reports and knowledge of how to draw and interpret bar graphs.
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. 10-Key experience and able to type 40-50WPM required.
• Ability to handle and problem solve service issues that might occur in a professional manner.
• Excellent communication skills (verbal and written) and superior customer service skills are needed.
• Must be team oriented and willing to adapt to change. Willingness to work overtime as needed.
• High School Diploma or equivalent required.

This position works in an office environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 25 lbs. may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

This position is responsible for properly maintaining parts inventory at various branch locations within predetermined inventory turn objectives and customer service levels.

• Utilize the CAT Marketing Program to process, record, and submit new claims that are generated via DBS
• Upload claims from Sequel to CAT
• Use Sequel Queries to generate claim information requested by the Product Support Team
• Use Sequel to generate claim information requested by Product Support Team
• Communicate daily with the Product Support Team to ensure claims are filed properly
• Orders and transfers product daily to fill stock requirements.
• Produce financial and parts inventory performance reports for each location and other reports for management
• Maintains established inventory levels and customer service objectives through daily analysis of reports.
• Determines the items to be stocked and the quantities of each based on various criteria.
• Reviews surplus of parts for annual surplus returns.
• Maintains daily contact with all branches to resolve inventory and shipping order discrepancies.
• Apply price files to the dealer business system and manager daily inventory counts for all Caterpillar and non-Caterpillar parts.
• Establishes and supports parts marketing claims for business opportunities.
• Work with the parts, service, accounting and IT department on any issues relating to parts inventory processes.
• Responsible for providing inventory training to each location. Discuss issues and opportunities for improving inventory procedures.
• Other duties as assigned

• Understand Sequel Viewpoint or have the willingness to learn
• Computer proficiency required; must be familiar with programs such as Microsoft Excel and Microsoft Outlook, CAT Inventory System and DBS
• Ability to work in a fast-paced environment as a well-organized team player.
• Excellent interpersonal and communication skills are necessary for phone, in-person and email communications.
• Occasional local travel to other stores may be required
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate)
• Four years computerized inventory control experience or a two year college degree in math, business, logistics or related area.
• Ability to follow all safety rules and wear proper safety equipment in the shop/warehouse.
• Must be a self-starter with good time management and ability to multitask.
• Must be able to lift up to 50lbs.

This position mainly works in an office but may be required to work in a warehouse/shop environment. May on a continuous basis walk, bend and lift up to 50lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) when needed. The noise level in the warehouse/shop environment is usually moderate to high and office environment noise level is usually moderate to low. May intermittently sit at a desk for a period of time to answer telephone calls and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. Some travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The E-Business Specialist will provide a coordinated and consistent approach in deploying and driving adoption and commercialization of digital products and services coming from the Marketing & Digital (M&D Division) of Caterpillar to Altorfer customers. In addition to this effort, this individual is responsible for the development and execution of Altorfer’s Vision Link training business. Works closely with MPC’s, CMA’s, PSSR’s and  MSR’s to provide solutions that will enhance client satisfaction by supporting our Vision Link technology initiatives as part of our EMServices offerings. The E-Business Specialist is also responsible for the development and facilitation of internal and external training for Vision Link. Effectively assess the need for training through research and metric analysis and provides recommendations as appropriate to the Department Manager.

• Own the day-to-day activities of the e-business and industrial applications platform and all online sales efforts.
• Sells company products or services on the Internet and over the phone to new or existing retail and small core customers.
• Contacts and interacts with potential, new, and existing customers or clients on-line and over the phone to present information and explain available products or services offered, utilizing persuasive sales techniques.
• Miitary encouraged to apply
• Answers all questions concerning products or services, with appropriate referrals where required.
• Establishes professional customer relationships with appropriate customer personnel.
• Stays up-to-date on new services and changes that might affect services offered as well as company contract procedures and prices.
• Responsible for backend registration, maintenance, customer training and promotion of Parts.Cat.com, My.Cat.com, and Dealer Maintenance Tool (DMT).
• Cat Integrated Preocurement (backend connection, maintenance, customer training, promotion)
• Handles all subscription, nenewal and customer training of ET, SIS, Unified Suite, Cat Inspect.
• Altorfer Equipment Data, Cat Equipment Data (subscription, renewal, customer training)
• PCS Claim Administration – Manual & Auto Claims / Reconcile
• Other job duties may be assigned. 

• A two year undergraduate degree OR equivalent work experience.
• Strong understanding of databases
• Extreme ownership mindset
• Attention to detail with strong organizational skills.
• Ability to read and comprehend simple instructions, short correspondence, memos, and able to write simple correspondence.
• Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel Access, etc)
• Strong customer service skills
• Ability to work in a fast-paced environment.

This position will primarily works in an office environment, there may be times when you are required to go out into the service and warehouse area and will need to wear appropriate safety equipment (IE- Safety glasses or side shields). May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 20lbs. Candidate must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Position learns the internal workings of Altorfer Ag Products service department.

• Part of a front line team answering phone calls from customers and technicians dealing with Ag Machinery, (Challenger, Fendt, Massey Ferguson and Claas Lexion Combines), AgChem and Spra Coupe units.
• Assist technicians and managers with their daily duties.
• May perform other related duties as requested and/or assigned.

• Computer literate
• Good organizational and customer service skills required.
• Military encouraged to apply
• Excellent communication skills are needed.
• To be successful in this position you must be able to work in a fast paced environment.
• Must be a self-started and able to adapt to change 
• Willingness to work overtime and weekends when needed.
• Attend trainings and meetings as required
• High School Diploma or equivalent required.
• Demonstate leadership skills

This position will spend a good portion of time working in a fast paced office environment.   The noise level in the work environment is usually moderate to low. May sit at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Provide product support to all customers, (buyers and operators) on technology components/system issues that may occur on the machines that we sell and support.

• Must have a solid understanding or be willing to learn about our machinery product lines.
• Military encouraged to apply
• Effective oral & written communication skills with excellent interpersonal skills are needed.
• Must possess good time management skills and excellent attention to detail.
• Must be a self-starter with good time management
• Computer literate.  Will need to use multiple website’s/portals from our OEMs to retrieve operator and technical manuals. 

• Provide assistance to all customers regarding controller issues, functionality of equipment and basic machine service questions.
• Assist technicians throughout the repair process to ensure timely, cost effective and quality repairs are being completed.
• Coordinate and work with our OEM’s in resolving product issues.
• Military encouraged to apply. 
• Attend Training as scheduled
• Demonstrate leadership skills when working with various techs and at times customers to support their needs.
• Other duties as assigned

This position works in a shop/office environment. May on a continuous basis walk, bend and lift up to 20lbs. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the shop environment is usually moderate to high. Noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Responsible for assisting customers with sales and rental equipment needs.
• Enter all rental contracts, billing statements/invoices.
• Order supplies, sell supply items and responsible for re-stocking supply items.
• Answer calls and questions that customers have.
• Assist customers in a timely, proficient manner.
• Provide excellent customer service to all customers.
• Load and unload equipment when needed.
• Deliver and pick up equipment when needed.
• Some scanning required during delivery and return. Process and maintain all associated paperwork.
• Maintain a neat, safe, and organized work area in the store and yard.
• Other duties as assigned.

• 2 years of previous construction equipment experience or related industry is preferred, but will consider less experience for the right candidate.
• General knowledge of construction equipment needed.
• Previous experience in loading, unloading and transportation of construction equipment is preferred.
• Must take initiative, be team oriented and willing to adapt to change.
• Military encouraged to apply
• Must be a self-starter with the ability to multi-task in a fast-paced environment. 
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access, and Outlook required. Knowledge of DBS preferred
• Good organizational skills with excellent communication skills (verbally & written) are required.
• Must be well organized and able to meet challenging deadlines.
• Ability to work overtime and weekends when needed.
• Previous customer service experience is preferred.
• Forklift or pallet jack experience preferred
• Ability to lift 50lbs safely.
• High School Diploma or Equivalent required.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in an office, warehouse, shop, and outside environments. May, on a continuous basis, sit and/or stand at counter for a long period of time; frequently answer telephone and write or use a keyboard to communicate through written means. May, on a continuous basis be out in the warehouse to pick inventory or to re-stock inventory. Walking, climb, squat, twist (general range of motion movements) and lifting up to 50lbs. may be required. Must be flexible; working overtime as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Inspect, wash and prepare for shop all equipment returning from rentals.
• Must take pride in store and yard appearance, maintaining a neatly organized and safe work area.
• Responsible for loading and unloading trucks.
• Will assist in scanning of all rental equipment during delivery and return processes as well as maintaining associated paperwork.
• Inspect returned equipment for damage during the rental period and complete proper documentation.
• Process and maintain all associated paperwork.
• May perform other related duties as requested and/or assigned. 

• High School Diploma or equivalent is required.
• Previous experience in loading, unloading and transportation of construction equipment. 
• Must be able to lift 50 lbs.
• Military encouraged to apply
• Must have PC experience with MS Excel, Word, and general computer literacy.
• Multi-tasking with good communication, planning & organizational skills are needed
• Must take initiative, be team oriented and willing to adapt to change.
• Ability to work overtime and weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are required.
• Must possess a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

This position will work in an outside environment and may work in a Shop environment and exposed to elements of weather. May on a continuous basis walk, bend and lift up to 50lbs. The wearing of approved safety equipment (IE- Safety glasses or side shields) is required when needed. Noise level in the shop/warehouse may range from moderate to high. Must be flexible during peak season working overtime as needed. Occasional local travel may be required to transport equipment. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. kable team of people to work with.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Work closely with supervisor in daily organization and handling of samples, as well as data registration.
• Provide exceptional service to both internal and external customers. 
• Keep the work area neat and organized, display good customer communication skills
• Utilize, DBS and Caterpillar SOS Service Manager (computer programs) to register fluid samples.
• Answer phone calls that get transferred to the oil lab
• May use Excel spreadsheets to document/record notes when needed.
• Perform other duties as assigned.  

• Heavy equipment/agriculture/truck repair experience is preferred. 
• Must be an organized self-starter with the ability to multi-task in a fast-paced environment.
• Possess 10 key board skills and a strong commitment to detail is required. 
• Military encouraged to apply
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred.
• Must be able to lift up to 50lbs.
• Ability to identify the differences between oil, coolant, and fuel samples.   
• Ability to write professional business communication when sending emails, letters, notes, and documenting is required
• Excellent customer service skills are needed.
• Must have a High School Diploma or equivalent.
• Must possess a valid driver’s license (Motor Vehicle will be performed on final candidate)

This position works in a Fluid Analysis lab and office environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. This position handles oil samples, must be able to tolerate the smell of oil, coolant, and fuel. Some walking and lifting up to 50 lbs. may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

This position is responsible for all aspects of Condition Monitoring for both Altorfer South and Altorfer North.

• Tracking of customer-owned equipment and analysis of the five primary CM variables: SOS Reports, Electronic Vision Link Data, Physical Machine Inspections, Site Conditions, Equipment Repair History.
• Trouble-shoot problems, analyze machine failures and find a “root cause.”
• Customer communication regarding the health and maintenance of their equipment.
• Ensure Dealership services meet or exceed customer expectations and help resolve customer issues.
• Creating and maintaining Equipment Management Reports for customers.
• Promote safety and environmental responsibility and travel as needed for business purposes.
• Other duties as assigned.

• Successful completion of a formal technical school degree or equivalent experience preferred but not required.
• Previous background in Construction or Agriculture preferred.
• Computer literate required. Must be familiar with programs such as Microsoft, Excel, Access, Outlook.
• Ability to follow all safety rules and wear proper safety equipment in the shop/warehouse.  
• Military encouraged to apply
• Must be a self-starter with good time management and ability to multitask.
• Excellent planning & organizational skills required
• Must be able to work in a fast-paced environment and possess excellent customer service skills.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). apply.

This position works in an office environment the majority of the time. May walk out in the shop/warehouse environment when needed. May on a continuous basis walk, bend and lift up to 20lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. May intermittently sit at a desk for a period of time to answer telephone calls and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Responsible for assisting customers with sales and rental equipment needs.
• Enter all rental contracts, billing statements/invoices.
• Order supplies, sell supply items and responsible for re-stocking supply items.
• Answer calls and questions that customers have
• Provide excellent customer service to all customers.
• Load and unload equipment when needed
• Other duties as assigned

• 2 years of previous construction equipment experience is highly preferred.
• General knowledge of construction equipment needed.
• Military encouraged to apply
• Must be a self-starter with the ability to multi-task in a fast-paced environment. 
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred
• Good organizational skills with excellent communication skills (verbally & written) is required.
• Must be well organized and able to meet challenging deadlines.
• Previous customer service experience is required.
• Forklift or pallet jack experience preferred
• Ability to lift 25lbs. safely.
• High School Diploma or Equivalent required.
• Must possess a valid driver’s license with clean driving record (Motor Vehicle will be performed on final candidate).

This position works in an office environment and Warehouse environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. May, on a continuous basis be out in the warehouse to pick inventory or to re-stock inventory. Walking, climb, squat, twist (general range of motion movements) and lifting up to 25 lbs. may be required. The noise level in the office environment is usually moderate to low and the noise level in the warehouse is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel is required, 30% of travel is needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

• Responsible for assisting customers with sales and rental equipment needs.
• Enter all rental contracts, billing statements/invoices.
• Order supplies, sell supply items and responsible for re-stocking supply items.
• Answer calls and questions that customers have
• Provide excellent customer service to all customers.
• Load and unload equipment when needed
• Other duties as assigned

• 2 years of previous construction equipment experience is highly preferred.
• General knowledge of construction equipment needed.
• Military encouraged to apply
• Must be a self-starter with the ability to multi-task in a fast-paced environment. 
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred
• Good organizational skills with excellent communication skills (verbally & written) is required.
• Must be well organized and able to meet challenging deadlines.
• Previous customer service experience is required.
• Forklift or pallet jack experience preferred
• Ability to lift 25lbs. safely.
• High School Diploma or Equivalent required.
• Must possess a valid driver’s license with clean driving record (Motor Vehicle will be performed on final candidate).

This position works in an office environment and Warehouse environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. May, on a continuous basis be out in the warehouse to pick inventory or to re-stock inventory. Walking, climb, squat, twist (general range of motion movements) and lifting up to 25 lbs. may be required. The noise level in the office environment is usually moderate to low and the noise level in the warehouse is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel is required, 30% of travel is needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

• Deliver, pick-up and transfer construction equipment including Caterpillar and Allied brands.
• Load, unload and secure equipment for delivery and returns.
• Responsible for completing and maintaining all necessary records and associated paperwork to maintain DOT compliance for deliveries.
• Establish and maintain service-oriented working relationship with customers.
• May perform other related duties as requested and/or assigned. 

• Two or more years of previous related work experience required.
• Must have a Class A CDL license with air brake endorsement.
• Familiar with construction equipment and able to safely operate equipment for loading and unloading purposes. 
• Must be a self-starter, organized and offer strong customer service skills.
• Military encouraged to apply
• Able to lift up to 75 lbs.
• Must be detail orientated with the ability to prioritize multiple tasks.
• Ability to work overtime and weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are required.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

This position is on the road the majority of the time. Travel is about 95% of the time and the other time will be spent around the facility. May on a continuous basis sit for a long period of time, stand, walk or bend and lift up to 75 lbs. Noise level in the work environment is usually moderate to low. Candidate must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Inspect, wash and prepare for shop all equipment returning from rentals.
• Must take pride in store and yard appearance, maintaining a neatly organized and safe work area.
• Responsible for loading and unloading trucks.
• Will assist in scanning of all rental equipment during delivery and return processes as well as maintaining associated paperwork.
• Inspect returned equipment for damage during the rental period and complete proper documentation.
• Process and maintain all associated paperwork.
• May perform other related duties as requested and/or assigned. 

• High School Diploma or equivalent is required.
• Previous experience in loading, unloading and transportation of construction equipment. 
• Must be able to lift 50 lbs.
• Military encouraged to apply
• Must have PC experience with MS Excel, Word, and general computer literacy.
• Multi-tasking with good communication, planning & organizational skills are needed
• Must take initiative, be team oriented and willing to adapt to change.
• Ability to work overtime and weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are required.
• Must possess a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

This position will work in an outside environment and may work in a Shop environment and exposed to elements of weather. May on a continuous basis walk, bend and lift up to 50lbs. The wearing of approved safety equipment (IE- Safety glasses or side shields) is required when needed. Noise level in the shop/warehouse may range from moderate to high. Must be flexible during peak season working overtime as needed. Occasional local travel may be required to transport equipment. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. kable team of people to work with.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The primary function of the Project Manager is to coordinate all associated personnel, tasks and materials to ensure the successful delivery and start-up of an associated engine sale. Project Managers are required to manage several projects simultaneously during various stages of completion. Effective time management and strong organizational skills are essential for success. Close interaction with Sales team, vendors, engineers and customers is required to fully understand and manage each project in its entirety.

RESPONSIBILITIES:

• Project manage EPG projects including preparation of engineering submittals, equipment procurement, construction management, systems installation, equipment start up and quality control.
• Review project documents for compliance with project requirements/specification.
• Provide engineering support to field service technicians and sales personnel as necessary.
• Provide application support to customers and engineers when needed.
• Respond to engine customer technical inquires.
• Facilitate engine appraisal and installation audits.
• Design and evaluate custom components or systems for unique customer applications.
• Work independently during entire course of the project with minimal supervision.
• Ensure projects stay healthy financially and leave a satisfied customer/end user

OPERATIONAL FUNCTIONS:

• Input data and manage projects in Altorfer Project Management program IMACS.
• Prepare project submittals as required per specs for equipment approval and subsequent release.
• Interface with Caterpillar factory application engineering for technical support.
• Interface with Caterpillar factory personnel for order placement and expediting.
• Generate purchase orders and all other phases of procurement and expediting.
• Facilitate and organize equipment timely delivery to project location.
• Assist installation contractor to ensure proper equipment installation as per CAT standards.
• Coordinate product commissioning between Altorfer and customer and/or contractors.
• Send all test reports to customer and/or contractor and complete all necessary paper work as required for the project including final O&Ms, warranty registration and project closure.
• Additional responsibilities and functions may be needed to meet customer and organizational needs.

• B.S. in Engineering (preferred) or equivalent work experience. A minimum of 2 years of experience in the engine and power generation industry or in closely a related technology field.
• 1 years of direct project/program management experience.
• Knowledge of electric generator sets and transfer switches is required
• Military encouraged to apply
• Experience with AutoCAD is strongly preferred.
• Basic knowledge of paralleling switchgear, generator set remote fuel system and remote cooling system will be preferred.
• Must have a clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

This position works primarily in an office environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means, and in a vehicle traveling to and from locations. May on a continuous basis walk, bend and lift up to 20lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed.  The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The primary function of the Project Manager is to coordinate all associated personnel, tasks and materials to ensure the successful delivery and start-up of an associated engine sale. Project Managers are required to manage several projects simultaneously during various stages of completion. Effective time management and strong organizational skills are essential for success. Close interaction with Sales team, vendors, engineers and customers is required to fully understand and manage each project in its entirety.

RESPONSIBILITIES:

• Project manage EPG projects including preparation of engineering submittals, equipment procurement, construction management, systems installation, equipment start up and quality control.
• Review project documents for compliance with project requirements/specification.
• Provide engineering support to field service technicians and sales personnel as necessary.
• Provide application support to customers and engineers when needed.
• Respond to engine customer technical inquires.
• Facilitate engine appraisal and installation audits.
• Design and evaluate custom components or systems for unique customer applications.
• Work independently during entire course of the project with minimal supervision.
• Ensure projects stay healthy financially and leave a satisfied customer/end user

OPERATIONAL FUNCTIONS:

• Input data and manage projects in Altorfer Project Management program IMACS.
• Prepare project submittals as required per specs for equipment approval and subsequent release.
• Interface with Caterpillar factory application engineering for technical support.
• Interface with Caterpillar factory personnel for order placement and expediting.
• Generate purchase orders and all other phases of procurement and expediting.
• Facilitate and organize equipment timely delivery to project location.
• Assist installation contractor to ensure proper equipment installation as per CAT standards.
• Coordinate product commissioning between Altorfer and customer and/or contractors.
• Send all test reports to customer and/or contractor and complete all necessary paper work as required for the project including final O&Ms, warranty registration and project closure.
• Additional responsibilities and functions may be needed to meet customer and organizational needs.

• B.S. in Engineering (preferred) or equivalent work experience. A minimum of 2 years of experience in the engine and power generation industry or in closely a related technology field.
• 1 years of direct project/program management experience.
• Knowledge of electric generator sets and transfer switches is required
• Military encouraged to apply
• Experience with AutoCAD is strongly preferred.
• Basic knowledge of paralleling switchgear, generator set remote fuel system and remote cooling system will be preferred.
• Must have a clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

This position works primarily in an office environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means, and in a vehicle traveling to and from locations. May on a continuous basis walk, bend and lift up to 20lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed.  The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The primary function of the Project Manager is to coordinate all associated personnel, tasks and materials to ensure the successful delivery and start-up of an associated engine sale. Project Managers are required to manage several projects simultaneously during various stages of completion. Effective time management and strong organizational skills are essential for success. Close interaction with Sales team, vendors, engineers and customers is required to fully understand and manage each project in its entirety.

RESPONSIBILITIES:

• Project manage EPG projects including preparation of engineering submittals, equipment procurement, construction management, systems installation, equipment start up and quality control.
• Review project documents for compliance with project requirements/specification.
• Provide engineering support to field service technicians and sales personnel as necessary.
• Provide application support to customers and engineers when needed.
• Respond to engine customer technical inquires.
• Facilitate engine appraisal and installation audits.
• Design and evaluate custom components or systems for unique customer applications.
• Work independently during entire course of the project with minimal supervision.
• Ensure projects stay healthy financially and leave a satisfied customer/end user

OPERATIONAL FUNCTIONS:

• Input data and manage projects in Altorfer Project Management program IMACS.
• Prepare project submittals as required per specs for equipment approval and subsequent release.
• Interface with Caterpillar factory application engineering for technical support.
• Interface with Caterpillar factory personnel for order placement and expediting.
• Generate purchase orders and all other phases of procurement and expediting.
• Facilitate and organize equipment timely delivery to project location.
• Assist installation contractor to ensure proper equipment installation as per CAT standards.
• Coordinate product commissioning between Altorfer and customer and/or contractors.
• Send all test reports to customer and/or contractor and complete all necessary paper work as required for the project including final O&Ms, warranty registration and project closure.
• Additional responsibilities and functions may be needed to meet customer and organizational needs.

• B.S. in Engineering (preferred) or equivalent work experience. A minimum of 2 years of experience in the engine and power generation industry or in closely a related technology field.
• 1 years of direct project/program management experience.
• Knowledge of electric generator sets and transfer switches is required
• Military encouraged to apply
• Experience with AutoCAD is strongly preferred.
• Basic knowledge of paralleling switchgear, generator set remote fuel system and remote cooling system will be preferred.
• Must have a clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

This position works primarily in an office environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means, and in a vehicle traveling to and from locations. May on a continuous basis walk, bend and lift up to 20lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed.  The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Altorfer is looking for a Highly skilled Microsoft Systems Engineer.  The ideal candidate will have at least 5 years of experience in complex server related technologies. We are seeking intelligent, highly motivated individuals that enjoy cutting edge technology and have a passion for troubleshooting, learning, and sharing knowledge.

• Provide advanced resolutions for complex customer issues
• Design and implement multi-site Windows Active Directory along with Azure infrastructures
• Manage and maintain Microsoft Hybrid Exchange Environment
• Manage and maintain VMware & Nutanix environment
• Assist provisioning department in complex customer deployments
• Generate scripts/applications as needed
• Ability to write advanced technical documentation.
• Participate in 24x7 on-call support rotation schedule

• Extensive experience with Windows Server
• Recent demonstrated successful experience designing and implementing Active Directory
• Military encouraged to apply
• Experience with managing VMWare & Nutanix
• Experience working with IIS
• Experience working with SQL Server
• Understanding of TCP/IP and other networking principles
• Proven effective written and verbal communication skills
• Proven effective teaming and inter-personal skills
• The ability to work on multiple projects/tasks at once and operate in a dynamic, fast-paced, team-oriented environment and possess organization skills to balance and prioritize work
• This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
• Must reside within a reasonable commute to our Cedar Rapids, IA or Addison, IL locations. Must be able to travel to other store locations as needed. 

Desired Experience/Skills:

• MSCE, VCP, Azure Certifications
• PowerShell Scripting
• C# Programming experience
• Experience managing SharePoint environments
• Experience with operating system and application virtualization
• Experience with enterprise SAN and NAS configurations
• Familiarity with ITIL, and configuration, capacity and change management

This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 50 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

ALTORFER’s Information Technology Department is seeking a Security Analyst with an understanding of area of specialization; resolves a wide range of issues in creative ways. The individual is responsible for ensuring security initiatives around ISO 27001:2013, NIST, and HIPAA Security. The individual will work directly with IT management to understand and evaluate security risks, oversee risk assessment project efforts, develop remediation programs, assist with general Information Security administration (requests, evaluations, etc.) and in general be the onsite consultant for these topics.

We are looking for a collaborative team player that is comfortable supporting a remote workforce at all levels of the organization. Applicants should possess exceptional analytical, communication and follow up skills along with an understanding of the Agile framework.

• Assist and lead Corporate Security initiatives and projects as required
• Assist with technical security administration, testing and operational support
• Develop and maintain metrics to ensure accurate reporting of risks identified
• Perform Risk Assessments, Compliance Assessments, Gap Analysis and Remediation, and Threat and Vulnerability Assessments based on ISO 27001:2013 framework
• Ability to assume ownership of projects and manage them to successful completion
• Establishes effective working relationships w/ peers both internal & external to information security practice
• Assist in the investigation and resolution of security incidents as needed
• Travel to other store locations when needed.

• More than 4 years of Information Security and/or IT
• Degree in Computer Science, CIS/MIS or IT related field or additional experience in the field
• Military encouraged to apply
• Experience with ISO 27001, NIST HIPAA compliance, especially as it relates to maintaining them or their implementation (preferred)
• Security certifications preferred (CISSP, CISA, CISM)
• Must reside within Altorfer's territory: Eastern Iowa, Northern & Central IL, NE Missouri, or NW Indiana. Must be able to travel to Cedar Rapids, IA or Addison, IL on a regular basis and to other store locations as needed (sometimes frequently).
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
• Understand the difference between a threat and a risk
• Proficient in project management
• Solid understanding of HIPAA security and privacy rule

This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means, and in a vehicle traveling to and from locations. Must be able to walk, bend, lift up to 75 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The Altorfer IT Team is looking to add another team member.  The Enterprise Resources Planning Administrator is responsible for the implementation and maintenance of the ERP system that support the business operations.

• Guarantee the best performance of ERP applications and support systems for the facility and the administration
• Lead the analysis, modeling, standardization, streamlining and implementation of the planning systems.
• Test ERP business process models to ensure the system is meeting corporate needs.
• Relies on extensive experience and judgement to plan and guide all levels of the business.
• Communicate issues and provide recommendations for improvement to accomplish goals.
• Work with team to standardize ERP reporting from analysis, development specifications and liaison to the development group.
• Liaison between the Regional teams to address system issues or inconsistencies.
• Customizes and configures system to allow the integration of client/server applications.
• Support innovation and organizational change to improve effectiveness
• Effectively provide consultation and engage key stakeholders as sponsor, champion, and driver of technology initiatives to meet business needs
• Direct and lead planning efforts for the implementation of new ERP applications, upgrades, and system changes.
• Oversee the development and implementation of training for new ERP Systems employees
• Other duties as assigned.

• Technology Projects Administration- 2 years experience required.
• Systems’ analysis and design- 3 years experience required.
• Military encouraged to apply
• Attention to detail is vital.
• Experienced in ERP (have participated in at least one ERP System implementation).
• Master of Management Information Systems preferred.
• Strong written and verbal communication, including the ability to translate complex ideas into easily understandable language.
• Experienced in Business Process Management or Process Re-engineering preferred.
• Ability to independently deliver projects, tasks and assignments in an evolving and a maturing environment.
• Caterpillar DBS Knowledge preferred.
• Knowledge of Helpsystems products, Gentran and overall IBM I is strongly preferred.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
• Ability to be on-call.

This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 50 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Altorfer is looking for a Highly skilled Microsoft Systems Engineer.  The ideal candidate will have at least 5 years of experience in complex server related technologies. We are seeking intelligent, highly motivated individuals that enjoy cutting edge technology and have a passion for troubleshooting, learning, and sharing knowledge.

• Provide advanced resolutions for complex customer issues
• Design and implement multi-site Windows Active Directory along with Azure infrastructures
• Manage and maintain Microsoft Hybrid Exchange Environment
• Manage and maintain VMware & Nutanix environment
• Assist provisioning department in complex customer deployments
• Generate scripts/applications as needed
• Ability to write advanced technical documentation.
• Participate in 24x7 on-call support rotation schedule

• Extensive experience with Windows Server
• Recent demonstrated successful experience designing and implementing Active Directory
• Military encouraged to apply
• Experience with managing VMWare & Nutanix
• Experience working with IIS
• Experience working with SQL Server
• Understanding of TCP/IP and other networking principles
• Proven effective written and verbal communication skills
• Proven effective teaming and inter-personal skills
• The ability to work on multiple projects/tasks at once and operate in a dynamic, fast-paced, team-oriented environment and possess organization skills to balance and prioritize work
• This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
• Must reside within a reasonable commute to our Cedar Rapids, IA or Addison, IL locations. Must be able to travel to other store locations as needed. 

Desired Experience/Skills:

• MSCE, VCP, Azure Certifications
• PowerShell Scripting
• C# Programming experience
• Experience managing SharePoint environments
• Experience with operating system and application virtualization
• Experience with enterprise SAN and NAS configurations
• Familiarity with ITIL, and configuration, capacity and change management

This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 50 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

ALTORFER’s Information Technology Department is seeking a Security Analyst with an understanding of area of specialization; resolves a wide range of issues in creative ways. The individual is responsible for ensuring security initiatives around ISO 27001:2013, NIST, and HIPAA Security. The individual will work directly with IT management to understand and evaluate security risks, oversee risk assessment project efforts, develop remediation programs, assist with general Information Security administration (requests, evaluations, etc.) and in general be the onsite consultant for these topics.

We are looking for a collaborative team player that is comfortable supporting a remote workforce at all levels of the organization. Applicants should possess exceptional analytical, communication and follow up skills along with an understanding of the Agile framework.

• Assist and lead Corporate Security initiatives and projects as required
• Assist with technical security administration, testing and operational support
• Develop and maintain metrics to ensure accurate reporting of risks identified
• Perform Risk Assessments, Compliance Assessments, Gap Analysis and Remediation, and Threat and Vulnerability Assessments based on ISO 27001:2013 framework
• Ability to assume ownership of projects and manage them to successful completion
• Establishes effective working relationships w/ peers both internal & external to information security practice
• Assist in the investigation and resolution of security incidents as needed
• Travel to other store locations when needed.

• More than 4 years of Information Security and/or IT
• Degree in Computer Science, CIS/MIS or IT related field or additional experience in the field
• Military encouraged to apply
• Experience with ISO 27001, NIST HIPAA compliance, especially as it relates to maintaining them or their implementation (preferred)
• Security certifications preferred (CISSP, CISA, CISM)
• Must reside within Altorfer's territory: Eastern Iowa, Northern & Central IL, NE Missouri, or NW Indiana. Must be able to travel to Cedar Rapids, IA or Addison, IL on a regular basis and to other store locations as needed (sometimes frequently).
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
• Understand the difference between a threat and a risk
• Proficient in project management
• Solid understanding of HIPAA security and privacy rule

This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means, and in a vehicle traveling to and from locations. Must be able to walk, bend, lift up to 75 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Think Big Program

(Caterpillar Dealer Service Technology Program)

If you or anyone you know is considering careers please advise them of this fantastic opportunity in a high-demand field. Students can receive their Associate in Applied Sciences while going through our paid internship! Additionally, we also have a tuition reimbursement Program for students!

The Caterpillar Dealer Service Technology Program is a great opportunity for anyone interested in going to school to learn a skilled trade in a high-demand industry. Students will go through a two-year curriculum where they will rotationally attend Illinois Central College, located in East Peoria, for 8 weeks and then attend an Altorfer branch to complete an 8 week internship. This rotation continues throughout the duration of the program. A few of the courses they will take are Fundamentals of Hydraulics, Caterpillar Engine Fuel Systems, Fundamentals of Electrical Systems, Diagnostic Testing, and Undercarriage/Final Drives.

Please visit the link below to apply and for more information.

http://icc.edu/academics/catalog/agricultural-and-industrial-technologies/caterpillar-dealer-service-technology/

Equal Opportunity Employer M/F/Disabled/Vets

This position works in a warehouse/shop environment. May on a continuous basis walk, climb on and off equipment, bend and lift up to 75-100lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Altorfer Agriculture facility has partnered with local community colleges to combine real-world experience through internship while being in school.

Altorfer Agriculture facility has partnered with local community colleges to combine real-world experience through internship while being in school. Work with experienced Agriculture Technicians to gain hands on experience on Fendt, Massey, Challenger tractors, RoGator and TerraGator application equipment, and Lexion combines.

• Currently enrolled in a junior college with an above average grade point & a drive for a career in Agriculture.
• Credentials including being a self-starter with good time management, planning & organizational skills, team oriented and commitment to detail recommended.
• Must be able to lift 70lbs.
• Basic computer skills with programs such as Microsoft Word, Excel, and Outlook.
• Must have or will be receiving a High School Diploma or equivalent.
• Willingness to work overtime and some weekends when needed.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a shop/warehouse environment. May on a continuous basis walk, bend and lift up to 70lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Altorfer Agriculture facility has partnered with local community colleges to combine real-world experience through internship while being in school.

Altorfer Agriculture facility has partnered with local community colleges to combine real-world experience through internship while being in school. Work with experienced Agriculture Technicians to gain hands on experience on Fendt, Massey, Challenger tractors, RoGator and TerraGator application equipment, and Lexion combines.

• Currently enrolled in a junior college with an above average grade point & a drive for a career in Agriculture.
• Credentials including being a self-starter with good time management, planning & organizational skills, team oriented and commitment to detail recommended.
• Must be able to lift 70lbs.
• Basic computer skills with programs such as Microsoft Word, Excel, and Outlook.
• Must have or will be receiving a High School Diploma or equivalent.
• Willingness to work overtime and some weekends when needed.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a shop/warehouse environment. May on a continuous basis walk, bend and lift up to 70lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Field supervisor is accountable for the dispatch, efficiency and discipline of all field technicians assigned to them. They must possess a deep knowledge of construction equipment repair processes and dispatch organizational skills. Customer relations and customer satisfaction are also key ingredients of the job.  

The Field Service Supervisor is responsible for all field service activity in his territory . Responsibilities include the following.

• Exemplify our Corporate Values of Integrity, Customer Focus, Accountability and Teamwork
• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability
• Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate company strategy
• Manage work-flow and scheduling to achieve the highest levels of customer satisfaction and shop efficiency
• Manage service, repair and reconditioning of machines and components in the field.
• Manage field service customer communications
• Manage the work order process from opening jobs through job invoicing
• Develop quotes for complex jobs and quote approvals
• Consistently enforce work rules and company policies
• Effectively manage all Work In Progress (WIP)
• Conduct semi-annual performance reviews for all direct reports
• Ensure operations conform to industry and company performance metrics and benchmarks
• Occasionally participate in sales calls with Sales Reps.
• Perform all safety inspections on field vehicles and current employee safety programs.
   
  

• 5 years experience as a service technician in the heavy equipment field or related fields, military, or diesel technology trade degree
• Minimum of at least two years demonstrated previous management and/or leadership experience
• Advanced user of all Microsoft Office products to include Excel
• Working knowledge of Caterpillar programs, DBSi, SIMS 2 and PSEL a plus
• Working knowledge of DSI dispatch system a plus 
• Ability to understand, interpret and leverage performance metrics related to efficiency, productivity, profitability, safety, market share, resource deployment and general operations
• Exceptional communication, management, leadership and interpersonal skills
• Working knowledge of MSHA, OSHA and EPA regulations as they relate to the industry

This position works in an office environment and in service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls, write or use a keyboard to communicate through written means. May on a continuous basis be on shop floor supporting service operations. Must be required to wear appropriate safety equipment (IE- Safety glasses or side shields, safety boots, gloves) when needed. Noise level in the shop environment is usually moderate to high and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Altorfer Power Systems is seeking a seasoned Sales Management Professional to lead our growing Power Systems Sales Team.  Applicant should have significant experience in leading either a high-performing Electrical or Power Systems Sales Team.  Applicant must have a proven track record of market analysis, strategic market penetration planning and successful execution of that plan.

The Sales Manager will study and assess this market and develop strategies to achieve Altorfer Industries’ and Altorfer Power Systems’ corporate and divisional goals.

• • Perform historic and current market studies to identify market focus and appropriately segment the market
  • Identify other market opportunities available to Altorfer.
  • Develop strategies to aggressively pursue identified market opportunities.
  • Hire, develop, and coach the team through the Sales Process.  Challenge them to raise the bar and follow the proper steps to maintain proper market pricing, increase market share, and gross profit.
  • Travel frequently with the Team to get a sense of their ability to effectively manage time and territory.
  • Must empower the Team to manage their own deals and communicate regularly.
  • Must challenge the Team to conduct frequent Tours of Altorfer and/or Caterpillar locations.
  • Understand and support Altorfer Power Systems’ goal of Excellence
  • Must model and drive a culture of Integrity, Responsibility, Accountability, and Leadership.

• Maintain healthy relationships in every department of Altorfer to drive a culture of professionalism and teamwork.
• Responsible for scouting the competition and reporting back to Executive Team to stay abreast of the competition’s strategies and programs.
• Manage monthly profit and loss statements.
• Manage Monthly Cost After Sales Report.
• Exercise appropriate expense control in all area i.e. Shipping, Events, Memberships, Contributions, Reversals, Loaners, Shop Costs, etc.
• Responsible for managing their Team's deals.
• Review project file and all PO's & Contracts for accuracy.  
• Sign the PO's & Contracts and forward them to Finance for approval.
• When approved forward them back to the Contractor/End User.

• Manage and submit Profit/Commission sheets on every invoiced deal.
• Manage the Project Management Team to ensure equipment in ordered and delivered in a timely and professional manner to maximize customer satisfaction and revenue realization every month. Work with Project Management to update percentage of completion on each project monthly.
• Responsible for holding the Team responsible for managing their Sales Link activities.
• Leads
• Customer Loyalty
• Pars
• Customer Base
• Lost Sales & Participation.

• Responsible for maintaining a professional relationship with Caterpillar.  Manage all Team communication with Cat Factory Personnel.
• Conduct regular Sales Meetings in effort to keep the Team informed, educated, & motivated.
• Responsible for seeking approval for any non-revenue producing action that may be costly to Altorfer i.e. SPARS, Rentals, Used Purchases, or Escrow Accounts managed for the customer.
• Regular communication with the Altorfer Power Systems executive team. Maintain Sales Dashboard and attend staff meetings and report on dashboard.
• The Sales Manager will formally report to the Executive Team once a year. Topics include but are not limited to Success Stories, Conquest Accounts, and plans to attack them as a TEAM, Competition, Job Lettings, Financial Report, & Goals.
• The Sales Manager is responsible for protecting the financial health of Altorfer and upholding a high degree of Integrity and Accountability so as to attain the goal of Best in Class. 

EDUCATION/QUALIFICATION/EXPERIENCE: 

• Bachelor’s degree from a four-year college or university preferred; or five to seven years related experience and/or training; or equivalent combination of education and experience. Engineering, Business Administration, or Marketing Degree preferred.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

SUPERVISORY RESPONSIBILITIES:  This position requires management of the sales and project management teams.

SKILLS/ABILITIES:

Language Skills: Ability to read and interpret documents such as specifications, drawings, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and business correspondence professionally. Ability to speak effectively before groups of customers and employees of an organization. Read and interpret contracts and purchase orders.

Mathematical Skills: Intermediate skills, Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentage, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry.  Comprehension of a profit and loss statement is essential, as well as balance sheet fundamentals.

Reasoning Ability: High Skills, Ability to solve practical problems and deal with a variety of concrete variables in situations where little standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to analyze a situation and develop and implement strategies to address it.

This position works primarily in an office environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means, and in a vehicle traveling to and from locations. May on a continuous basis walk, bend and lift up to 20lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed.  The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Altorfer Power Systems is seeking a seasoned Sales Management Professional to lead our growing Power Systems Sales Team.  Applicant should have significant experience in leading either a high-performing Electrical or Power Systems Sales Team.  Applicant must have a proven track record of market analysis, strategic market penetration planning and successful execution of that plan.

The Sales Manager will study and assess this market and develop strategies to achieve Altorfer Industries’ and Altorfer Power Systems’ corporate and divisional goals.

• • Perform historic and current market studies to identify market focus and appropriately segment the market
  • Identify other market opportunities available to Altorfer.
  • Develop strategies to aggressively pursue identified market opportunities.
  • Hire, develop, and coach the team through the Sales Process.  Challenge them to raise the bar and follow the proper steps to maintain proper market pricing, increase market share, and gross profit.
  • Travel frequently with the Team to get a sense of their ability to effectively manage time and territory.
  • Must empower the Team to manage their own deals and communicate regularly.
  • Must challenge the Team to conduct frequent Tours of Altorfer and/or Caterpillar locations.
  • Understand and support Altorfer Power Systems’ goal of Excellence
  • Must model and drive a culture of Integrity, Responsibility, Accountability, and Leadership.

• Maintain healthy relationships in every department of Altorfer to drive a culture of professionalism and teamwork.
• Responsible for scouting the competition and reporting back to Executive Team to stay abreast of the competition’s strategies and programs.
• Manage monthly profit and loss statements.
• Manage Monthly Cost After Sales Report.
• Exercise appropriate expense control in all area i.e. Shipping, Events, Memberships, Contributions, Reversals, Loaners, Shop Costs, etc.
• Responsible for managing their Team's deals.
• Review project file and all PO's & Contracts for accuracy.  
• Sign the PO's & Contracts and forward them to Finance for approval.
• When approved forward them back to the Contractor/End User.

• Manage and submit Profit/Commission sheets on every invoiced deal.
• Manage the Project Management Team to ensure equipment in ordered and delivered in a timely and professional manner to maximize customer satisfaction and revenue realization every month. Work with Project Management to update percentage of completion on each project monthly.
• Responsible for holding the Team responsible for managing their Sales Link activities.
• Leads
• Customer Loyalty
• Pars
• Customer Base
• Lost Sales & Participation.

• Responsible for maintaining a professional relationship with Caterpillar.  Manage all Team communication with Cat Factory Personnel.
• Conduct regular Sales Meetings in effort to keep the Team informed, educated, & motivated.
• Responsible for seeking approval for any non-revenue producing action that may be costly to Altorfer i.e. SPARS, Rentals, Used Purchases, or Escrow Accounts managed for the customer.
• Regular communication with the Altorfer Power Systems executive team. Maintain Sales Dashboard and attend staff meetings and report on dashboard.
• The Sales Manager will formally report to the Executive Team once a year. Topics include but are not limited to Success Stories, Conquest Accounts, and plans to attack them as a TEAM, Competition, Job Lettings, Financial Report, & Goals.
• The Sales Manager is responsible for protecting the financial health of Altorfer and upholding a high degree of Integrity and Accountability so as to attain the goal of Best in Class. 

EDUCATION/QUALIFICATION/EXPERIENCE: 

• Bachelor’s degree from a four-year college or university preferred; or five to seven years related experience and/or training; or equivalent combination of education and experience. Engineering, Business Administration, or Marketing Degree preferred.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

SUPERVISORY RESPONSIBILITIES:  This position requires management of the sales and project management teams.

SKILLS/ABILITIES:

Language Skills: Ability to read and interpret documents such as specifications, drawings, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and business correspondence professionally. Ability to speak effectively before groups of customers and employees of an organization. Read and interpret contracts and purchase orders.

Mathematical Skills: Intermediate skills, Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentage, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry.  Comprehension of a profit and loss statement is essential, as well as balance sheet fundamentals.

Reasoning Ability: High Skills, Ability to solve practical problems and deal with a variety of concrete variables in situations where little standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to analyze a situation and develop and implement strategies to address it.

This position works primarily in an office environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means, and in a vehicle traveling to and from locations. May on a continuous basis walk, bend and lift up to 20lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed.  The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Provide leadership to improve work and travel efficiency throughout the Altorfer Ag Products West Central Illinois territory,and covering Altorfer's Missouri territory.

• Experienced leader to directly supervise approximately 10-11 Field Technicians and up to 2 PSSR’s.
• Promote safety practices, inspect service trucks for safety and DOT compliance.
• Implement new procedures to further advance the field service department.
• Promote and sell parts and services.
• Improve customer relations by doing regular follow-up visits to all customers regarding, past service issues and future service needs.
• Help develop long range plans for growing the service business.
• Work internally to promote issue reolution with sales and parts departments. 
• May perform other related duties as requested and/or assigned.

• Successful completion of a formal AG Mechanics training program or equivalent knowledge/experience required.
• Knowledge of safety requirements are needed.
• Management experience required with the ability to express ideas and influence others in a positive manner to accomplish long term goals.
• Ability to operate Ag machinery.
• Self-motivated with desire to meet and exceed customer expectations.
• Excellent communication skills and customer service skills required.
• Computer skills needed with programs such as Microsoft, Excel, and Outlook.
• Time Management skills are required.
• Willingness to work overtime and travel overnight.
• Must reside centrally within designated territory or willingness to relocation within designated territory.
• High School Diploma or equivalent required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position will spend a good portion of time traveling to customer locations. May on a continuous basis walk, bend and lift up to 75lbs. Must be able to climb/operate machinery and various types of farm equipment. May be required to wear appropriate safety equipment (i.e. safety glasses with side shields and steel toe footwear) when needed. The noise level in the work environment is usually moderate to high. May sit for a period of time, to answer phone calls or use a laptop to complete documents and communicate through email. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Responsible for supervising other store employees.
• Assist customers with sales and rental equipment needs.
• Computer input of rental and sale billings, ordering, stocking and selling of supply items.
• Loads and unloads equipment, schedule deliveries and pickups.
• Responsible for being on call 24 hours.
• Perform other duties as assigned.

• Two or more years of related work and management experience.
• Knowledge and previous experience dealing with applications of various equipment and sales items. 
• Ability to train and educate customers on machine operation.
• Strong customer service skills are needed with the ability to exceed customer’s expectations.
• A strong customer service orientation and background required.
• Must have a clear phone voice with the ability to communicate clearly.
• Computer literate and proficient with using the Internet, Microsoft Office, Outlook, and Excel is required.
• Must be able to lift 75 lbs.
• High School Diploma or equivalent required.
• Must possess a valid driver’s license (Motor Vehicle will be performed on final candidate).

This position works in a shop/warehouse and inside an office environment. May, on a continuous basis, sit at desk for a period of time; answer telephone calls and write or use a keyboard to communicate through written means. Walking and lifting up to 75 lbs. may be required. Noise level in the shop/warehouse is usually moderate to high and moderate to low in an office environment. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Provide leadership to improve work and travel efficiency throughout the Altorfer Ag Products West Central Illinois territory,and covering Altorfer's Missouri territory.

• Experienced leader to directly supervise approximately 10-11 Field Technicians and up to 2 PSSR’s.
• Promote safety practices, inspect service trucks for safety and DOT compliance.
• Implement new procedures to further advance the field service department.
• Promote and sell parts and services.
• Improve customer relations by doing regular follow-up visits to all customers regarding, past service issues and future service needs.
• Help develop long range plans for growing the service business.
• Work internally to promote issue reolution with sales and parts departments. 
• May perform other related duties as requested and/or assigned.

• Successful completion of a formal AG Mechanics training program or equivalent knowledge/experience required.
• Knowledge of safety requirements are needed.
• Management experience required with the ability to express ideas and influence others in a positive manner to accomplish long term goals.
• Ability to operate Ag machinery.
• Self-motivated with desire to meet and exceed customer expectations.
• Excellent communication skills and customer service skills required.
• Computer skills needed with programs such as Microsoft, Excel, and Outlook.
• Time Management skills are required.
• Willingness to work overtime and travel overnight.
• Must reside centrally within designated territory or willingness to relocation within designated territory.
• High School Diploma or equivalent required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position will spend a good portion of time traveling to customer locations. May on a continuous basis walk, bend and lift up to 75lbs. Must be able to climb/operate machinery and various types of farm equipment. May be required to wear appropriate safety equipment (i.e. safety glasses with side shields and steel toe footwear) when needed. The noise level in the work environment is usually moderate to high. May sit for a period of time, to answer phone calls or use a laptop to complete documents and communicate through email. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The Safety Manager role reports to the Director of Safety & Risk Management and will be a key member of the Safety Department. This position includes traveling to and working with managers from all of our locations throughout IL, IA, MO, and IN on a regular basis.  

• Works in coordination with the Director of Safety & Risk Management as well as other members of the Safety Department to develop, implement, and administer the organization’s risk management goals.
• Develops and implements programs, policies, and procedures in compliance with local, state, and federal rules and regulations including Occupational Safety and Health Administration (OSHA), Mine Safety and Health Administration (MSHA), Environmental Protection Agency (EPA), and Department of Transportation (DOT).
• Supports and supervises Safety Specialist(s).
• Acts as an advocate and resource for managers responsible for carrying out risk management programs, policies, and procedures.
• Assists with identifying, coordinating, and conducting environmental, health, and safety training.
• Assists with conducting incident investigations and determining root causes and appropriate corrective action.
• Coordinates, conducts, and reports on facility and job site risk assessments to assist with identifying and addressing hazards.
• Assists with qualification efforts, either directly or through third parties, to complete work at customer sites.
• Assists with processing, organizing, tracking, and improving all data associated with the Safety Department.
• Assists with developing, improving, coordinating, conducting, and/or maintaining various safety and environmental functions (respiratory medical evaluations, respiratory fit testing, audiograms, injury and illness recordkeeping, industrial hygiene testing, inspections, inspection documentation, driver qualification files, etc.)
• Performs other duties as assigned.

• Bachelor’s degree or equivalent experience required.
• 5+ years in a safety related position preferred.
• In-depth occupational safety and health experience preferred (ASP or CSP preferred).
• Experience with OSHA, MSHA, EPA, and DOT preferred.
• Experience with commercial and industrial machinery and equipment preferred.
• Ability to express ideas and influence others in a positive manner to accomplish long term goals required.
• Ability to read, analyze, and interpret technical procedures and governmental regulations required.
• Ability to write reports, correspondence, and procedure manuals required.
• Ability to effectively present information and respond to questions from groups of employees, managers, and customers required.
• Must be self-directed and possess excellent time management skills, planning, and organizational skills with a commitment to constant attention to detail.
• Continuous focus on overall goal of quality customer service and professional end-products associated with each project or task.
• Experience with programs such as MS Office (Excel, Word, PowerPoint, and Outlook) required.
• Clear, open and concise communication skills (written, e-mail, and verbal) are necessary.
• Ability to work in a fast-paced environment and willing to work varying schedules as needed.
• Valid driver’s license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works primarily in an office environment; however, significant time will be spent within our service areas, warehouses, yards, jobsites, and in a vehicle traveling to and from locations.  Approximately 40% of time will be spent traveling to other locations (including overnights).  Must be flexible to work varying schedules and hours as needed. 

Personal Protective Equipment (safety glasses, safety shoes, gloves, high visibility vest, etc.) will be required to be worn on a regular basis.  Noise level in the shop environment is usually moderate and noise level in the office environment is usually low.  May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls, write or use a keyboard to communicate through written means.  Must be able to walk, bend, and lift up to 50 lbs. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Responsible for supervising store employees.
• Assist customers with sales and rental equipment needs.
• Computer input of rental and sale billings, ordering, stocking and selling of supply items.
• Will help schedule deliveries and pickups.
• Responsible for being on call 24 hours.
• Perform other duties as assigned.

• Two or more years of related work and management experience.
• Knowledge and previous experience dealing with applications of various equipment and sales items. 
• Ability to train and educate customers on machine operation.
• Strong customer service skills are needed with the ability to exceed customer’s expectations.
• A strong customer service orientation and background required.
• Must have a clear phone voice with the ability to communicate clearly.
• Computer literate and proficient with using the Internet, Microsoft Office, Outlook, and Excel is required.
• Must be able to lift 75 lbs.
• High School Diploma or equivalent required.
• Must possess a valid driver’s license (Motor Vehicle will be performed on final candidate).

This position works in a shop/warehouse and inside an office environment. May, on a continuous basis, sit at desk for a period of time; answer telephone calls and write or use a keyboard to communicate through written means. Walking and lifting up to 75 lbs. may be required. Noise level in the shop/warehouse is usually moderate to high and moderate to low in an office environment. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Shop supervisor is accountable for the efficiency and discipline of all shop technicians assigned to him/her. He/she must possess a deep knowledge of construction equipment repair processes and have excellent organizational skills. Customer relations, time management and customer satisfaction are also key ingredients of the job. 

PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

• The supervisor is responsible for all service activity in his/her department.
• Demonstrating champion abilities in all aspects of Safety.
• Exemplify our Corporate Values of Safety, Integrity, Honesty, Humility, Teamwork and Compassion.
• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability.
• Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate company strategy.
• Manage work-flow and scheduling to achieve the highest levels of customer satisfaction and shop efficiency.
• Manage service, repair and reconditioning of machines and components from opening jobs to invoicing.
• Manage shop service customer communications and instill deep customer loyalty.
• Develop quotes for complex jobs and quote approvals.
• Consistently enforce work rules and company policies.
• Effectively manage all Work In Progress (WIP).
• Conduct semi-annual performance reviews for all direct reports.
• Ensure operations conform to industry and company performance metrics and benchmarks.
• Occasionally participate in sales calls with Sales Reps.
• Perform all safety inspections in accordance with current employee safety programs.

SUPERVISORY RESPONSIBILITIES:
Direct reports to include all shop technicians, apprentices and helpers reporting to her/him. Manage all admin personnel assigned to his/her area

EDUCATION/QUALIFICATION/EXPERIENCE: 

• Associates degree preferred with minimum of two years management experience in construction equipment service and repair
• Deep technical knowledge and training ability
• Experience as an Equipment Manager or Service Manager a plus
• Advanced user of all Microsoft Office products to include Excel
• Working knowledge of Caterpillar programs DBSi, PSQ , SMIS 2 and PSEL a plus

Skills and Abilities:

• Ability to understand, interpret and leverage performance metrics related to efficiency, productivity, profitability, safety, market share, resource deployment and general operations.
• Exceptional communication, management, leadership and interpersonal skills
• Working knowledge of OSHA and EPA regulations as they relate to the industry

This position works in an office environment some of the time and in service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May on a continuous basis be on shop floor supporting service operations.  Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Field supervisor is accountable for the dispatch, efficiency and discipline of all field technicians assigned to them. They must possess a deep knowledge of construction equipment repair processes and dispatch organizational skills. Customer relations and customer satisfaction are also key ingredients of the job.  

The Field Service Supervisor is responsible for all field service activity in his territory . Responsibilities include the following.

• Exemplify our Corporate Values of Integrity, Customer Focus, Accountability and Teamwork
• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability
• Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate company strategy
• Manage work-flow and scheduling to achieve the highest levels of customer satisfaction and shop efficiency
• Manage service, repair and reconditioning of machines and components in the field.
• Manage field service customer communications
• Manage the work order process from opening jobs through job invoicing
• Develop quotes for complex jobs and quote approvals
• Consistently enforce work rules and company policies
• Effectively manage all Work In Progress (WIP)
• Conduct semi-annual performance reviews for all direct reports
• Ensure operations conform to industry and company performance metrics and benchmarks
• Occasionally participate in sales calls with Sales Reps.
• Perform all safety inspections on field vehicles and current employee safety programs.
   
  

• 5 years experience as a service technician in the heavy equipment field or related fields, military, or diesel technology trade degree
• Minimum of at least two years demonstrated previous management and/or leadership experience
• Advanced user of all Microsoft Office products to include Excel
• Working knowledge of Caterpillar programs, DBSi, SIMS 2 and PSEL a plus
• Working knowledge of DSI dispatch system a plus 
• Ability to understand, interpret and leverage performance metrics related to efficiency, productivity, profitability, safety, market share, resource deployment and general operations
• Exceptional communication, management, leadership and interpersonal skills
• Working knowledge of MSHA, OSHA and EPA regulations as they relate to the industry

This position works in an office environment and in service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls, write or use a keyboard to communicate through written means. May on a continuous basis be on shop floor supporting service operations. Must be required to wear appropriate safety equipment (IE- Safety glasses or side shields, safety boots, gloves) when needed. Noise level in the shop environment is usually moderate to high and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

POSTION SUMMARY: The Service Manager is accountable for all aspects of the Service Department and plays a vital role in the overall success of Altorfer in the territory. The Service Manager must possess a deep knowledge of construction equipment maintenance and repair, the skills necessary to ensure efficient shop operations and a continuous improvement mindset.

PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

• The Service Manager is responsible for all Shop Service and support activities associated with the shop at one Altorfer Branch location.
• Exemplify our Corporate Values of Integrity, Customer Focus, Accountability and Teamwork
• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability
• Responsible for the Shop Service P&L
• Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate company strategy
• Manage day-to-day activities of Service Department personnel
• Manage work-flow and scheduling to achieve the highest levels of customer satisfaction and shop efficiency
• Manage service, repair and reconditioning of machines and components
• Manage new and used equipment inspection, service and preparation for the Sales Department
• Manage shop customer communications
• Manage the work order process from opening jobs through job invoicing
• Develop quotes for complex jobs and quote approvals
• Consistently enforce work rules and company policies
• Effectively manage all Work In Progress (WIP)
• Conduct semi-annual performance reviews for all direct reports
• Ensure operations conform to industry and company performance metrics and benchmarks
• Occasionally participate in sales calls with Sales Reps.

SUPERVISORY RESPONSIBILITIES: Direct Reports: Service Supervisors, Service Writers, Service Clerks, Technicians, Helpers

EDUCATION/QUALIFICATION/EXPERIENCE:

• Bachelor degree with minimum of five years management experience in construction equipment service and repair, or a minimum of ten years of management experience in construction equipment service and repair.
• Experience as an Equipment Manager or Service Manager/Supervisor a plus
• Advanced user of all Microsoft Office products to include Excel
• Working knowledge of Caterpillar programs DBSi, DSI, SMIS 2 and PSEL a plus
• Working knowledge of CODA a plus

SKILLS/ABILITIES:

• Working knowledge of a P&L and financial statements
• Ability to understand, interpret and leverage performance metrics related to efficiency, productivity, profitability, safety, market share, resource deployment and general operations.
• Exceptional communication, management, leadership and interpersonal skills
• Working knowledge of OSHA and EPA regulations as they relate to the industry
• Ability to carry on effective communication with customers to maintain a high level of customer loyalty

Equal Opportunity Employer M/F/Disabled/Vets

PHYSICAL REQUIREMENTS/ENVIRONMENTAL CONDITIONS:

“C” Constantly (6-8 hrs/day), “F” Frequently (3-6 hrs/day), “O” Occasionally (up to 3hrs/day), or "NA" if not applicable.

• Supervise and manage the Parts department.
• Manage all aspects of customer and service staff order processing and parts handling.
• Customer service, sales, and marketing responsibility.
• Occasional forklift or pickup truck operation.
• Inventory control and other administrative duties.
• Ability to perform parts counter functions as needed.
• Ability to perform backorder analysis as needed.
• Other duties as assigned.

• Associates degree or minimum of 5 years previous parts operations experience required.
• Product knowledge and familiarity with Agriculture Equipment preferred.
• Must be a self-starter with good time management, planning, and organizational skills with a commitment to detail.
• Ability to train hydraulic hose assemblies as needed.
• Computer literate, PC experience with Office Outlook.
• Previous forklift and pallet jack experience needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Customer service experience needed.
• Ability to lift 75-100lbs, climb ladders and stairs as required.
• High School Diploma or equivalent is required.
• Valid driver’s license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in both a warehouse environment with some outside exposure and office environment. May, on a continuous basis, walk, bend and lift up to 75-100lbs. The wearing of approved safety equipment (i.e. safety glasses with side shields and steel toe footwear) is required. Noise level in the warehouse is usually moderate to high and noise level in the office is low. May sit at a desk to answer telephone and write or use a keyboard to communicate through email. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Field supervisor is accountable for the dispatch, efficiency and discipline of all field technicians assigned to them. They must possess a deep knowledge of construction equipment repair processes and dispatch organizational skills. Customer relations and customer satisfaction are also key ingredients of the job.  

The Field Service Supervisor is responsible for all field service activity in his territory . Responsibilities include the following.

• Exemplify our Corporate Values of Integrity, Customer Focus, Accountability and Teamwork
• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability
• Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate company strategy
• Manage work-flow and scheduling to achieve the highest levels of customer satisfaction and shop efficiency
• Manage service, repair and reconditioning of machines and components in the field.
• Manage field service customer communications
• Manage the work order process from opening jobs through job invoicing
• Develop quotes for complex jobs and quote approvals
• Consistently enforce work rules and company policies
• Effectively manage all Work In Progress (WIP)
• Conduct semi-annual performance reviews for all direct reports
• Ensure operations conform to industry and company performance metrics and benchmarks
• Occasionally participate in sales calls with Sales Reps.
• Perform all safety inspections on field vehicles and current employee safety programs.
   
  

• 5 years experience as a service technician in the heavy equipment field or related fields, military, or diesel technology trade degree
• Minimum of at least two years demonstrated previous management and/or leadership experience
• Advanced user of all Microsoft Office products to include Excel
• Working knowledge of Caterpillar programs, DBSi, SIMS 2 and PSEL a plus
• Working knowledge of DSI dispatch system a plus 
• Ability to understand, interpret and leverage performance metrics related to efficiency, productivity, profitability, safety, market share, resource deployment and general operations
• Exceptional communication, management, leadership and interpersonal skills
• Working knowledge of MSHA, OSHA and EPA regulations as they relate to the industry

This position works in an office environment and in service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls, write or use a keyboard to communicate through written means. May on a continuous basis be on shop floor supporting service operations. Must be required to wear appropriate safety equipment (IE- Safety glasses or side shields, safety boots, gloves) when needed. Noise level in the shop environment is usually moderate to high and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Field supervisor is accountable for the dispatch, efficiency and discipline of all field technicians assigned to them. They must possess a deep knowledge of construction equipment repair processes and dispatch organizational skills. Customer relations and customer satisfaction are also key ingredients of the job.  

The Field Service Supervisor is responsible for all field service activity in their territory . Responsibilities include the following.

• Exemplify our Corporate Values of Integrity, Customer Focus, Accountability and Teamwork

• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability

• Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate company strategy

• Manage work-flow and scheduling to achieve the highest levels of customer satisfaction and shop efficiency
• Manage service, repair and reconditioning of machines and components in the field.
• Manage field service customer communications
• Manage the work order process from opening jobs through job invoicing
• Develop quotes for complex jobs and quote approvals
• Consistently enforce work rules and company policies
• Effectively manage all Work In Progress (WIP)
• Conduct semi-annual performance reviews for all direct reports
• Ensure operations conform to industry and company performance metrics and benchmarks
• Occasionally participate in sales calls with Sales Reps.
• Perform all safety inspections on field vehicles and current employee safety programs.
   
  

EDUCATION/QUALIFICATION/EXPERIENCE:

• 5 years’ experience as a service technician in the heavy equipment field or related fields, military, or diesel technology trade degree
• Minimum of at least two years demonstrated previous management and/or leadership experience
• Advanced user of all Microsoft Office products to include Excel
• Working knowledge of Caterpillar programs, DBSi, SIMS 2 and PSEL a plus
• Working knowledge of DSI dispatch system a plus 

SUPERVISORY RESPONSIBILITIES: Direct reports to include all field technicians reporting to them. Manage all admin personnel assigned to their area.

      Skills and Abilities:

• Ability to understand, interpret and leverage performance metrics related to efficiency, productivity, profitability, safety, market share, resource deployment and general operations.
• Exceptional communication, management, leadership and interpersonal skills
• Working knowledge of MSHA, OSHA and EPA regulations as they relate to the industry

PM16

This position works in an office environment and in service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls, write or use a keyboard to communicate through written means. May on a continuous basis be on shop floor supporting service operations. Must be required to wear appropriate safety equipment (IE- Safety glasses or side shields, safety boots, gloves) when needed. Noise level in the shop environment is usually moderate to high and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Work with an experienced team to provide exceptional service to customers. Team manage & dispatch field technician personnel.

• Assist customers and technicians on repairs and define the scope of work to ensure expectations are met.
• Work with field personnel, and customers in support of completing work orders start to finish.
• Oversee technician productivity and performance, and assist with annual reviews/disciplinary action when needed.
• Promoting safety in the workplace and helping to lead technical and professional development.
• Perform other duties as assigned.

• 2 years previous experience in customer service or management experience.
• DBS, SIS, Vision Link, Service & Equipment Link networks experience a plus but able to train.
• Knowledge of safety requirements and protocols, following company General Safe Work Practices as well as enforcing those practices.
• Military encouraged to apply.
• Excellent communication skills (verbal and written) and customer service skills are needed.
• Computer literate, PC experience with programs such as Microsoft, Excel, Word, and Outlook is required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in an office environment and in service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls, write or use a keyboard to communicate through written means.  Must be able to lift 75lbs. Must be required to wear appropriate safety equipment (IE- Safety glasses or side shields, safety boots, gloves) when needed. Noise level in the shop environment is usually moderate to high and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Work with an experienced team to provide exceptional service to customers. Team manage shop technician personnel.

• Assist customers and technicians on repairs and define the scope of work to ensure expectations are met.
• Work with field personnel, and customers in support of completing work orders start to finish.
• Oversee technician productivity and performance, and assist with annual reviews/disciplinary action when needed.
• Promoting safety in the workplace and helping to lead technical and professional development.
• Perform other duties as assigned.

• 2 years previous experience in customer service or management experience.
• Previous engine, power train, hydraulic, service repair and maintenance knowledge is a plus.
• DBS, SIS, Vision Link, Service & Equipment Link networks experience a plus but able to train.
• Knowledge of safety requirements and protocols, following company General Safe Work Practices as well as enforcing those practices.
• Military encouraged to apply.
• Excellent communication skills (verbal and written) and customer service skills are needed.
• Computer literate, PC experience with programs such as Microsoft, Excel, Word, and Outlook is required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in an office environment some of the time and in the service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May on a continuous basis be on shop floor supporting service operations.  Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Work with an experienced team to provide exceptional service to customers. Team manage shop technician personnel.

• Assist customers and technicians on repairs and define the scope of work to ensure expectations are met.
• Work with field personnel, and customers in support of completing work orders start to finish.
• Oversee technician productivity and performance, and assist with annual reviews/disciplinary action when needed.
• Promoting safety in the workplace and helping to lead technical and professional development.
• Perform other duties as assigned.

• 2 years previous experience in customer service or management experience.
• Previous engine, power train, hydraulic, service repair and maintenance knowledge is a plus.
• DBS, SIS, Vision Link, Service & Equipment Link networks experience a plus but able to train.
• Knowledge of safety requirements and protocols, following company General Safe Work Practices as well as enforcing those practices.
• Military encouraged to apply.
• Excellent communication skills (verbal and written) and customer service skills are needed.
• Computer literate, PC experience with programs such as Microsoft, Excel, Word, and Outlook is required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in an office environment some of the time and in service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May on a continuous basis be on shop floor supporting shop technicians.  Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Responsible for supervising 4 or more other store employees.
• Assist customers with sales and rental equipment needs.
• Computer input of rental and sale billings, ordering, stocking and selling of supply items.
• Loads and unloads equipment, schedule deliveries and pickups.
• Responsible for being on call 24 hours.
• Perform other duties as assigned.

• Two or more years of related work and management experience.
• Knowledge and previous experience dealing with applications of various equipment and sales items. 
• Ability to train and educate customers on machine operation.
• Strong customer service skills are needed with the ability to exceed customer’s expectations.
• A strong customer service orientation and background required.
• Must have a clear phone voice with the ability to communicate clearly.
• Computer literate and proficient with using the Internet, Microsoft Office, Outlook, and Excel is required.
• Must be able to safely lift up to 75 lbs.
• High School Diploma or equivalent required.
• Must possess a valid driver’s license (Motor Vehicle will be performed on final candidate).

This position works in a shop/warehouse and inside an office environment. May, on a continuous basis, sit at desk for a period of time; answer telephone calls and write or use a keyboard to communicate through written means. Walking and lifting up to 75 lbs. may be required. Noise level in the shop/warehouse is usually moderate to high and moderate to low in an office environment. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Altorfer Power Systems is seeking a seasoned Sales Management Professional to lead our growing Power Systems Sales Team.  Applicant should have significant experience in leading either a high-performing Electrical or Power Systems Sales Team.  Applicant must have a proven track record of market analysis, strategic market penetration planning and successful execution of that plan.

The Sales Manager will study and assess this market and develop strategies to achieve Altorfer Industries’ and Altorfer Power Systems’ corporate and divisional goals.

• • Perform historic and current market studies to identify market focus and appropriately segment the market
  • Identify other market opportunities available to Altorfer.
  • Develop strategies to aggressively pursue identified market opportunities.
  • Hire, develop, and coach the team through the Sales Process.  Challenge them to raise the bar and follow the proper steps to maintain proper market pricing, increase market share, and gross profit.
  • Travel frequently with the Team to get a sense of their ability to effectively manage time and territory.
  • Must empower the Team to manage their own deals and communicate regularly.
  • Must challenge the Team to conduct frequent Tours of Altorfer and/or Caterpillar locations.
  • Understand and support Altorfer Power Systems’ goal of Excellence
  • Must model and drive a culture of Integrity, Responsibility, Accountability, and Leadership.

• Maintain healthy relationships in every department of Altorfer to drive a culture of professionalism and teamwork.
• Responsible for scouting the competition and reporting back to Executive Team to stay abreast of the competition’s strategies and programs.
• Manage monthly profit and loss statements.
• Manage Monthly Cost After Sales Report.
• Exercise appropriate expense control in all area i.e. Shipping, Events, Memberships, Contributions, Reversals, Loaners, Shop Costs, etc.
• Responsible for managing their Team's deals.
• Review project file and all PO's & Contracts for accuracy.  
• Sign the PO's & Contracts and forward them to Finance for approval.
• When approved forward them back to the Contractor/End User.

• Manage and submit Profit/Commission sheets on every invoiced deal.
• Manage the Project Management Team to ensure equipment in ordered and delivered in a timely and professional manner to maximize customer satisfaction and revenue realization every month. Work with Project Management to update percentage of completion on each project monthly.
• Responsible for holding the Team responsible for managing their Sales Link activities.
• Leads
• Customer Loyalty
• Pars
• Customer Base
• Lost Sales & Participation.

• Responsible for maintaining a professional relationship with Caterpillar.  Manage all Team communication with Cat Factory Personnel.
• Conduct regular Sales Meetings in effort to keep the Team informed, educated, & motivated.
• Responsible for seeking approval for any non-revenue producing action that may be costly to Altorfer i.e. SPARS, Rentals, Used Purchases, or Escrow Accounts managed for the customer.
• Regular communication with the Altorfer Power Systems executive team. Maintain Sales Dashboard and attend staff meetings and report on dashboard.
• The Sales Manager will formally report to the Executive Team once a year. Topics include but are not limited to Success Stories, Conquest Accounts, and plans to attack them as a TEAM, Competition, Job Lettings, Financial Report, & Goals.
• The Sales Manager is responsible for protecting the financial health of Altorfer and upholding a high degree of Integrity and Accountability so as to attain the goal of Best in Class. 

EDUCATION/QUALIFICATION/EXPERIENCE: 

• Bachelor’s degree from a four-year college or university preferred; or five to seven years related experience and/or training; or equivalent combination of education and experience. Engineering, Business Administration, or Marketing Degree preferred.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

SUPERVISORY RESPONSIBILITIES:  This position requires management of the sales and project management teams.

SKILLS/ABILITIES:

Language Skills: Ability to read and interpret documents such as specifications, drawings, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and business correspondence professionally. Ability to speak effectively before groups of customers and employees of an organization. Read and interpret contracts and purchase orders.

Mathematical Skills: Intermediate skills, Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentage, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry.  Comprehension of a profit and loss statement is essential, as well as balance sheet fundamentals.

Reasoning Ability: High Skills, Ability to solve practical problems and deal with a variety of concrete variables in situations where little standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to analyze a situation and develop and implement strategies to address it.

This position works primarily in an office environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means, and in a vehicle traveling to and from locations. May on a continuous basis walk, bend and lift up to 20lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed.  The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The General Manager of Parts Operations will have overall responsibilities to standardize Parts operations, profitabillity, and compliance with Altorfer and Caterpillar standards for parts Excellence and Safety. This position will be responsible for both North & South territories in the Construction division and will report directly to the V.P. of Construction Product Support.

Responsibilities of this position include:

• Caterpillar liaison for Parts Operations
• Parts process training and standardization
• Inventory control oversight
• eCommerce oversight
• Parts Excellence Program and all metrics
• Developing key performance goals and manage performance
• Manage budgets and financial health of the Division
• Parts logistics
• Safety
• Retail parts areas and the retail experience
• Employee training and growth. 
• Ensure accuracy of Cat Parts Barometer Data

Personal requirements for this position:

• 10 years of managerial experience or BA Degree
• Proven experience as a GM or similar role
• Experience in planning and budgeting
• Extensive knowledge in DBS usage as it relates to parts processes and functions
• Strong analytical ability
• Excellent communications skills
• Outstanding organizational and leadership skills
• Ability and experience in support staff development
• Financial understanding of performance and productivity
• Computer literacy with the ability and desire to utilize new technology
• Ability to lift 50-75lbs, climb ladders and stairs as required.
• Valid driver's license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position works both in a warehouse and office environment. May, on a continuous basis, walk, bend, climb stairs, and lift up to 50-75lbs. Required to wear appropriate safety equipment (IE- Safety glasses or side shields and steel toed shoes) is required. The noise level in the warehouse environment is usually moderate to high and noise level in the office is low. May sit at a desk to answer phone and write or use a keyboard to communicate through email. Occasional overnight travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Provide technical product support to Altorfer technicians on components/system issues that may occur on the machines that we sell and support.
• Assist technicians on assignments through the repair process to ensure timely, cost effective and quality repairs are being completed.
• Coordinate and work with Caterpillar engineers in resolving product issues.
• Conduct Product Problem Management subject matters at monthly store conference calls.
• Support/assist the Training Manager on training projects that include various training presentations.
• Demonstrate leadership skills when working with various techs and at times customers to support their needs.
• Provide occasional customer technical assistance
• Other duties as assigned

• 5 years of previous experience as a Caterpillar heavy equipment/earthmoving technician or 2 year technical degree with emphasis on diesel engine or earthmoving repair is required.
• Must have a solid understanding of applied failure analysis.
• Effective oral & written communication skills with excellent interpersonal skills are needed.
• Ability to organize and write procedures in a logical/methodical manner.
• Computer literate, familiar with programs such as SIS-Web, Parts Integrator, Dealer Business Systems and Microsoft product required.
• Must possess good time management skills and excellent attention to detail.
• Must be a self-starter
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a shop/office environment. May on a continuous basis walk, bend and lift up to 75lbs. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the shop environment is usually moderate to high. Noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.