Altorfer Indiustries, Inc. Power Systems division sells and services Caterpillar engine products and accessories, including on-highway truck engines, industrial and marine engines, engine-generator sets, electrical switchgear, and controls. This position will be responsible for providing ustomer service, clerical and administrative support to the Power Systems Service team.

• Provides customer service, clerical and administrative support to the Power Systems Service team.
• Maintain Preventative Maintenance (PM) database with information on machines, schedule, types of service in active agreements.
• Research customer, machine, parts, and service information details for writing workorder authorizations to open PM workorders.
• Use online CRM tool to review customer information, credit details, equipment information, customer notes, and PM Quote/Agreement details.
• Use knowledge of equipment and service details to make job plans for performing PM service visits.
• Communicate with customers regarding upcoming PM service visits and schedule appointments for service and schedule load banks and other equipment needed to perform those services.
• Responsible for maintaining service work order records (this includes opening/closing workorders and ordering parts, as needed.)
• Answer customer calls and assist as needed.  
• Issue purchase orders, code invoices to appropriate accounts and post proper cost/sell information to DBS workorder system.
• Assist in keeping the DBS equipment population file up to date with current equipment and customer information.
• Critical thinking to handle and problem solve service issues that might occur in a professional manner.
• Other duties as assigned.

• High school diploma or equivalent required. College degree/certificate in business or similar education preferred.
• 5 years of previous experience in a secretarial, accounting/bookkeeping/payroll or other clerical experience required.
• Excellent communication skills (verbal and written) and superior customer service skills are needed.
• Military encouraged to apply
• Excellent time management and organizational skills required.
• Must be able to handle general business math.
• Computer literate and proficient with programs such as Microsoft Word, Excel, and Outlook required.
• 10-Key experience and able to type 40-50WPM required.
• Must be team oriented and willing to adapt to changing priorities.
• Willingness to work overtime as needed.
• Must have a valid driver’s license & clean driving record (Motor Vehicle Report will be performed on final candidate)

This position works in an office environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 25 lbs. may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

The individual in this position should be a personable, sales oriented, ethical problem solver. Individual should be able to adapt to all of the forces around them – customers, suppliers, employees and manufacture’s employees. Individual should represent Dealer Product Support in a sales capacity and promote all parts for which the Dealer is an authorized Dealer, according to the direction of the General Parts Manager

PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

• Sell parts to all fax-in, email-in, call-in, and walk-in customers
• Ascertain part number; inspect worn, damaged, or defective part to determine customer need
• Discuss features and benefits of alternative solutions (repair options) and offer those solutions to the customer (e.g., General Duty/Reman/Used)
• Advise customer of additional related parts (e.g., gaskets/seals/hardware)
• Maintain accurate customer and equipment information in the CRM
• Keep customers informed of new parts, services available, and dealer merchandising programs
• Advise customer on substitution of part when replacement is not available
• Support Product Support Field Sales/Inside Sales/Machine Sales/Service Force
• Participate and complete training as required and/or available
• Customer parts Sales
• Customer order processing
• Telephone selling
• Operates within all parts policies and procedures of the company
• Maintains high personal morale
• Maintains excellent customer relations
• Attains short and long term objectives

Duties

• Customer Parts Sales
• Knowledgeable on the parts systems for all vendors represented by the company
• Knowledgeable about selling and on successful selling techniques
• Able to deal with customer objections in a professional manner
• Knowledgeable of the competitive environment in which the dealer operates

EDUCATION/QUALIFICATION/EXPERIENCE:

Individual should have a high school diploma or equivalent; or one to two years’ related experience and/or training; or equivalent combination of education and experience. Individual should have above average communication skills as well as a mechanical aptitude.

SKILLS/ABILITIES:

Individual should have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Technical English language skills required. Individual should have the ability to write routine reports and effective correspondence and have the ability to speak effectively with customers or employees.

To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, inventory software, Internet software, order processing systems, and contact management systems.

This position works in both office and warehouse environments. May, on a continuous basis sit at a desk for long periods of time, answer phone calls and write or use a keyboard to communicate through email. May on a continuous basis, walk, bend and lift up to 75lbs. The wearing of approved safety equipment (i.e. safety glasses with side shields and steel toe footwear) is required. Noise level in the office is usually low and the noise level in the warehouse may range from low to moderate. Must be flexible during peak season working overtime as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Responsible for assisting customers with sales and rental equipment needs.
• Enter all rental contracts, billing statements/invoices.
• Order supplies, sell supply items and responsible for re-stocking supply items.
• Answer calls and questions that customers have.
• Assist customers in a timely, proficient manner.
• Provide excellent customer service to all customers.
• Load and unload equipment when needed.
• Deliver and pick up equipment when needed.
• Some scanning required during delivery and return. Process and maintain all associated paperwork.
• Maintain a neat, safe, and organized work area in the store and yard.
• Other duties as assigned.

• 2 years of previous construction equipment experience or related industry is preferred, but will consider less experience for the right candidate.
• General knowledge of construction equipment needed.
• Previous experience in loading, unloading and transportation of construction equipment is preferred
• Must take initiative, be team oriented and willing to adapt to change.
• Must be a self-starter with the ability to multi-task in a fast-paced environment. 
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access, and Outlook required. Knowledge of DBS preferred
• Good organizational skills with excellent communication skills (verbally & written) are required.
• Must be well organized and able to meet challenging deadlines.
• Ability to work overtime and weekends when needed.
• Previous customer service experience is preferred.
• Forklift or pallet jack experience preferred
• Ability to lift 50lbs safely.
• High School Diploma or Equivalent required.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in an office, warehouse, shop, and outside environments. May, on a continuous basis, sit and/or stand at counter for a long period of time; frequently answer telephone and write or use a keyboard to communicate through written means. May, on a continuous basis be out in the warehouse to pick inventory or to re-stock inventory. Walking, climb, squat, twist (general range of motion movements) and lifting up to 50lbs. may be required. Must be flexible; working overtime as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Work closely with supervisor in daily organization and handling of samples, as well as data registration.
• Provide exceptional service to both internal and external customers. 
• Keep the work area neat and organized, display good customer communication skills
• Utilize, DBS and Caterpillar SOS Service Manager (computer programs) to register fluid samples.
• Answer phone calls that get transferred to the oil lab
• May use Excel spreadsheets to document/record notes when needed.
• Perform other duties as assigned.  

• Heavy equipment/agriculture/truck repair experience is preferred. 
• Must be an organized self-starter with the ability to multi-task in a fast-paced environment.
• Possess 10 key board skills and a strong commitment to detail is required. 
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred.
• Must be able to lift up to 50lbs.
• Ability to identify the differences between oil, coolant, and fuel samples.   
• Ability to write professional business communication when sending emails, letters, notes, and documenting is required
• Excellent customer service skills are needed.
• Must have a High School Diploma or equivalent.
• Must possess a valid driver’s license (Motor Vehicle will be performed on final candidate)

This position works in a Fluid Analysis lab and office environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. This position handles oil samples, must be able to tolerate the smell of oil, coolant, and fuel. Some walking and lifting up to 50 lbs. may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Deliver, pick-up and transfer construction equipment including Caterpillar and Allied brands.
• Load, unload and secure equipment for delivery and returns.
• Responsible for completing and maintaining all necessary records and associated paperwork to maintain DOT compliance for deliveries.
• Establish and maintain service-oriented working relationship with customers.
• May perform other related duties as requested and/or assigned. 

• Two or more years of previous related work experience required.
• Must have a Class A CDL license with air brake endorsement.
• Familiar with construction equipment and able to safely operate equipment for loading and unloading purposes. 
• Must be a self-starter, organized and offer strong customer service skills.
• Able to lift up to 100 lbs.
• Must be detail orientated with the ability to prioritize multiple tasks.
• Ability to work overtime and weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are required.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

This position is on the road the majority of the time. Travel is about 95% of the time and the other time will be spent around the facility. May on a continuous basis sit for a long period of time, stand, walk or bend and lift up to 100 lbs. Noise level in the work environment is usually moderate to low. Candidate must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

This position is responsible for all aspects of Condition Monitoring for both Altorfer South and Altorfer North.

• Tracking of customer-owned equipment and analysis of the five primary CM variables: SOS Reports, Electronic Vision Link Data, Physical Machine Inspections, Site Conditions, Equipment Repair History.
• Trouble-shoot problems, analyze machine failures and find a “root cause.”
• Customer communication regarding the health and maintenance of their equipment.
• Ensure Dealership services meet or exceed customer expectations and help resolve customer issues.
• Creating and maintaining Equipment Management Reports for customers.
• Promote safety and environmental responsibility and travel as needed for business purposes.
• Other duties as assigned.

• Successful completion of a formal technical school degree or equivalent experience preferred but not required.
• Previous background in Construction or Agriculture preferred.
• Computer literate required. Must be familiar with programs such as Microsoft, Excel, Access, Outlook.
• Ability to follow all safety rules and wear proper safety equipment in the shop/warehouse.  
• Must be a self-starter with good time management and ability to multitask.
• Excellent planning & organizational skills required
• Must be able to work in a fast-paced environment and possess excellent customer service skills.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. is an EEO/AA Employer. All qualified individuals- including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

This position works in an office environment the majority of the time. May walk out in the shop/warehouse environment when needed. May on a continuous basis walk, bend and lift up to 20lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. May intermittently sit at a desk for a period of time to answer telephone calls and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Inspect, wash and prepare for shop all equipment returning from rentals.
• Must take pride in store and yard appearance, maintaining a neatly organized and safe work area.
• Responsible for loading and unloading trucks.
• Will assist in scanning of all rental equipment during delivery and return processes as well as maintaining associated paperwork.
• Inspect returned equipment for damage during the rental period and complete proper documentation.
• Process and maintain all associated paperwork.
• May perform other related duties as requested and/or assigned. 

• High School Diploma or equivalent is required.
• Previous experience in loading, unloading and transportation of construction equipment. 
• Must be able to lift 50 lbs.
• Military encouraged to apply
• Must have PC experience with MS Excel, Word, and general computer literacy.
• Multi-tasking with good communication, planning & organizational skills are needed
• Must take initiative, be team oriented and willing to adapt to change.
• Ability to work overtime and weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are required.
• Must possess a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

This position will work in an outside environment and may work in a Shop environment and exposed to elements of weather. May on a continuous basis walk, bend and lift up to 50lbs. The wearing of approved safety equipment (IE- Safety glasses or side shields) is required when needed. Noise level in the shop/warehouse may range from moderate to high. Must be flexible during peak season working overtime as needed. Occasional local travel may be required to transport equipment. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. kable team of people to work with.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Altorfer Power Systems is the Caterpillar distributor of engines, generator sets, transfer switches, switchgear, associated controls and equipment. We provide world class service support and long-term maintenance agreements for our customers. 

• Promote sales of POW-R-GUARD service agreements for the Altorfer Inc. Southern Commercial Engine Service territory. Covers assigned territory establishing and maintaining customer relationships that focus on winning both immediate service needs, and long term maintenance agreements. Ensures quality customer service activities designed to enhance sales volume and excel in customer satisfaction. Daily job duties require strong organizational skills, self motivation, sales and communication skills
• Prepares quotes, handles prospecting, and makes sales presentations.
• Maintain customer relationship management software for assigned accounts.
• Promotes good maintenance practices.
• Works closely with parts and service management to increase product support sales.
• May perform other related duties as requested and/or assigned.

• High School Diploma or equivalent is required.
• Prior sales experience a must.
• EPG experience in sales and service is highly preferred.
• Must be able to lift 50 lbs.
• Must be able to handle general math calculations on money, weight measurement, volume, and distance.
• Must have PC experience with MS Excel, Word, and general computer literacy.
• Multi-tasking with good communication, planning & organizational skills are needed
• Must be able to take the initiative and work under limited supervision.
• Excellent communication skills (written, e-mail, and verbal) are required.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in an office/warehouse environment.  May on a continuous basis sit for a long period of time, stand, walk or bend and lift up to 50 lbs. Noise level in the office environment is usually moderate to low. Noise level in the warehouse is usually moderate to high. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Altorfer is looking for an experienced Desktop Support Specialist. The candidate will be performing desktop support duties (answering help desk tickets, resolving user issues, documentation, computer deployment, etc.). In addition, they will be providing onsite and remote support to all levels of the Altorfer organization.  

• Working together with other Helpdesk staff, diagnosing and resolving computer problems and requests from users in a timely manner
• Install, configure, and troubleshoot hardware, including desktops, laptops, printers, and tablets
• Other duties as assigned

• 1-3 years of proven experience, industry certifications or degrees will be considered in lieu of experience.
• Certifications are a Plus (A+, MCP…)
• Strong knowledge of Microsoft Office/O365 and Windows operating systems
• Strong troubleshooting skills
• Experience with deploying desktop images and the setup of new computers
• Strong organization skills and ability to manage a constantly changing workload
• Excellent verbal and written English language skills
• Experience with Windows 10/11 is required
• Proven customer service skills
• Good interpersonal skills, an ability to work with others and working with a team approach
• Positive and friendly attitude
• Some local travel will be required
• High School Diploma or equivalent required
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 50 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The Altorfer IT Team is looking to add another team member.  The Enterprise Resources Planning Administrator is responsible for the implementation and maintenance of the ERP system that support the business operations.

• Guarantee the best performance of ERP applications and support systems for the facility and the administration
• Lead the analysis, modeling, standardization, streamlining and implementation of the planning systems.
• Test ERP business process models to ensure the system is meeting corporate needs.
• Relies on extensive experience and judgement to plan and guide all levels of the business.
• Communicate issues and provide recommendations for improvement to accomplish goals.
• Work with team to standardize ERP reporting from analysis, development specifications and liaison to the development group.
• Liaison between the Regional teams to address system issues or inconsistencies.
• Customizes and configures system to allow the integration of client/server applications.
• Support innovation and organizational change to improve effectiveness
• Effectively provide consultation and engage key stakeholders as sponsor, champion, and driver of technology initiatives to meet business needs
• Direct and lead planning efforts for the implementation of new ERP applications, upgrades, and system changes.
• Oversee the development and implementation of training for new ERP Systems employees
• Other duties as assigned.

• Technology Projects Administration- 2 years experience required.
• Systems’ analysis and design- 3 years experience required.
• Military encouraged to apply
• Attention to detail is vital.
• Experienced in ERP (have participated in at least one ERP System implementation).
• Master of Management Information Systems preferred.
• Strong written and verbal communication, including the ability to translate complex ideas into easily understandable language.
• Experienced in Business Process Management or Process Re-engineering preferred.
• Ability to independently deliver projects, tasks and assignments in an evolving and a maturing environment.
• Caterpillar DBS Knowledge preferred.
• Knowledge of Helpsystems products, Gentran and overall IBM I is strongly preferred.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
• Ability to be on-call.

This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 50 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Altorfer is looking for a Highly skilled Microsoft Systems Engineer.  The ideal candidate will have at least 5 years of experience in complex server related technologies. We are seeking intelligent, highly motivated individuals that enjoy cutting edge technology and have a passion for troubleshooting, learning, and sharing knowledge.

• Provide advanced resolutions for complex customer issues
• Design and implement multi-site Windows Active Directory along with Azure infrastructures
• Manage and maintain Microsoft Hybrid Exchange Environment
• Manage and maintain VMware & Nutanix environment
• Assist provisioning department in complex customer deployments
• Generate scripts/applications as needed
• Ability to write advanced technical documentation.
• Participate in 24x7 on-call support rotation schedule

• Extensive experience with Windows Server
• Recent demonstrated successful experience designing and implementing Active Directory
• Military encouraged to apply
• Experience with managing VMWare & Nutanix
• Experience working with IIS
• Experience working with SQL Server
• Understanding of TCP/IP and other networking principles
• Proven effective written and verbal communication skills
• Proven effective teaming and inter-personal skills
• The ability to work on multiple projects/tasks at once and operate in a dynamic, fast-paced, team-oriented environment and possess organization skills to balance and prioritize work
• This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
• Must reside within a reasonable commute to our Cedar Rapids, IA or Addison, IL locations. Must be able to travel to other store locations as needed. 

Desired Experience/Skills:

• MSCE, VCP, Azure Certifications
• PowerShell Scripting
• C# Programming experience
• Experience managing SharePoint environments
• Experience with operating system and application virtualization
• Experience with enterprise SAN and NAS configurations
• Familiarity with ITIL, and configuration, capacity and change management

This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 50 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Assist Helpdesk staff with diagnosing and resolving computer problems and requests from users in a timely manner. Install, configure, and troubleshoot hardware, including desktops, laptops, printers, tablets and other duties as assigned.

• Provide exceptional customer service in person, via phone and email as appropriate
• Resolve help desk issues including troubleshooting hardware and software issues
• Perform user administration duties

• Strong organization skills and ability to manage a constantly changing workload
• Excellent verbal and written English language skills, including solid presentation skills
• Military encouraged to apply
• Proven leadership and customer service skills
• Good interpersonal skills and an ability to work with others
• Positive and friendly attitude

This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be able to walk, bend, lift up to 50 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

ALTORFER’s Information Technology Department is seeking a Security Analyst with an understanding of area of specialization; resolves a wide range of issues in creative ways. The individual is responsible for ensuring security initiatives around ISO 27001:2013, NIST, and HIPAA Security. The individual will work directly with IT management to understand and evaluate security risks, oversee risk assessment project efforts, develop remediation programs, assist with general Information Security administration (requests, evaluations, etc.) and in general be the onsite consultant for these topics.

We are looking for a collaborative team player that is comfortable supporting a remote workforce at all levels of the organization. Applicants should possess exceptional analytical, communication and follow up skills along with an understanding of the Agile framework.

• Assist and lead Corporate Security initiatives and projects as required
• Assist with technical security administration, testing and operational support
• Develop and maintain metrics to ensure accurate reporting of risks identified
• Perform Risk Assessments, Compliance Assessments, Gap Analysis and Remediation, and Threat and Vulnerability Assessments based on ISO 27001:2013 framework
• Ability to assume ownership of projects and manage them to successful completion
• Establishes effective working relationships w/ peers both internal & external to information security practice
• Assist in the investigation and resolution of security incidents as needed
• Travel to other store locations when needed.

• More than 4 years of Information Security and/or IT
• Degree in Computer Science, CIS/MIS or IT related field or additional experience in the field
• Military encouraged to apply
• Experience with ISO 27001, NIST HIPAA compliance, especially as it relates to maintaining them or their implementation (preferred)
• Security certifications preferred (CISSP, CISA, CISM)
• Must reside within Altorfer's territory: Eastern Iowa, Northern & Central IL, NE Missouri, or NW Indiana. Must be able to travel to Cedar Rapids, IA or Addison, IL on a regular basis and to other store locations as needed (sometimes frequently).
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
• Understand the difference between a threat and a risk
• Proficient in project management
• Solid understanding of HIPAA security and privacy rule

This position will primarily work in an office environment, there will be times when you are required to go out into the service and warehouse area to work on computers. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means, and in a vehicle traveling to and from locations. Must be able to walk, bend, lift up to 75 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Think Big Program

(Caterpillar Dealer Service Technology Program)

If you or anyone you know is considering careers please advise them of this fantastic opportunity in a high-demand field. Students can receive their Associate in Applied Sciences while going through our paid internship! Additionally, we also have a tuition reimbursement Program for students!

The Caterpillar Dealer Service Technology Program is a great opportunity for anyone interested in going to school to learn a skilled trade in a high-demand industry. Students will go through a two-year curriculum where they will rotationally attend Illinois Central College, located in East Peoria, for 8 weeks and then attend an Altorfer branch to complete an 8 week internship. This rotation continues throughout the duration of the program. A few of the courses they will take are Fundamentals of Hydraulics, Caterpillar Engine Fuel Systems, Fundamentals of Electrical Systems, Diagnostic Testing, and Undercarriage/Final Drives.

Please visit the link below to apply and for more information.

http://icc.edu/academics/catalog/agricultural-and-industrial-technologies/caterpillar-dealer-service-technology/

Equal Opportunity Employer M/F/Disabled/Vets

This position works in a warehouse/shop environment. May on a continuous basis walk, climb on and off equipment, bend and lift up to 75-100lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Field supervisor is accountable for the dispatch, efficiency and discipline of all field technicians assigned to them. They must possess a deep knowledge of construction equipment repair processes and dispatch organizational skills. Customer relations and customer satisfaction are also key ingredients of the job.  

The Field Service Supervisor is responsible for all field service activity in his territory . Responsibilities include the following.

• Exemplify our Corporate Values of Integrity, Customer Focus, Accountability and Teamwork
• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability
• Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate company strategy
• Manage work-flow and scheduling to achieve the highest levels of customer satisfaction and shop efficiency
• Manage service, repair and reconditioning of machines and components in the field.
• Manage field service customer communications
• Manage the work order process from opening jobs through job invoicing
• Develop quotes for complex jobs and quote approvals
• Consistently enforce work rules and company policies
• Effectively manage all Work In Progress (WIP)
• Conduct semi-annual performance reviews for all direct reports
• Ensure operations conform to industry and company performance metrics and benchmarks
• Occasionally participate in sales calls with Sales Reps.
• Perform all safety inspections on field vehicles and current employee safety programs.
   
  

• 5 years’ experience as a service technician in the heavy equipment field or related fields, military, or diesel technology trade degree
• Minimum of at least two years demonstrated previous management and/or leadership experience
• Advanced user of all Microsoft Office products to include Excel
• Working knowledge of Caterpillar programs, DBSi, SIMS 2 and PSEL a plus
• Working knowledge of DSI dispatch system a plus 
• Ability to understand, interpret and leverage performance metrics related to efficiency, productivity, profitability, safety, market share, resource deployment and general operations
• Exceptional communication, management, leadership and interpersonal skills
• Working knowledge of MSHA, OSHA and EPA regulations as they relate to the industry

This position works in an office environment and in service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls, write or use a keyboard to communicate through written means. May on a continuous basis be on shop floor supporting service operations. Must be required to wear appropriate safety equipment (IE- Safety glasses or side shields, safety boots, gloves) when needed. Noise level in the shop environment is usually moderate to high and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Altorfer Power Systems is seeking a seasoned Sales Management Professional to lead our growing Power Systems Sales Team.  Applicant should have significant experience in leading either a high-performing Electrical or Power Systems Sales Team.  Applicant must have a proven track record of market analysis, strategic market penetration planning and successful execution of that plan.

The Sales Manager will study and assess this market and develop strategies to achieve Altorfer Industries’ and Altorfer Power Systems’ corporate and divisional goals.

• • Perform historic and current market studies to identify market focus and appropriately segment the market
  • Identify other market opportunities available to Altorfer.
  • Develop strategies to aggressively pursue identified market opportunities.
  • Hire, develop, and coach the team through the Sales Process.  Challenge them to raise the bar and follow the proper steps to maintain proper market pricing, increase market share, and gross profit.
  • Travel frequently with the Team to get a sense of their ability to effectively manage time and territory.
  • Must empower the Team to manage their own deals and communicate regularly.
  • Must challenge the Team to conduct frequent Tours of Altorfer and/or Caterpillar locations.
  • Understand and support Altorfer Power Systems’ goal of Excellence
  • Must model and drive a culture of Integrity, Responsibility, Accountability, and Leadership.

• Maintain healthy relationships in every department of Altorfer to drive a culture of professionalism and teamwork.
• Responsible for scouting the competition and reporting back to Executive Team to stay abreast of the competition’s strategies and programs.
• Manage monthly profit and loss statements.
• Manage Monthly Cost After Sales Report.
• Exercise appropriate expense control in all area i.e. Shipping, Events, Memberships, Contributions, Reversals, Loaners, Shop Costs, etc.
• Responsible for managing their Team's deals.
• Review project file and all PO's & Contracts for accuracy.  
• Sign the PO's & Contracts and forward them to Finance for approval.
• When approved forward them back to the Contractor/End User.

• Manage and submit Profit/Commission sheets on every invoiced deal.
• Manage the Project Management Team to ensure equipment in ordered and delivered in a timely and professional manner to maximize customer satisfaction and revenue realization every month. Work with Project Management to update percentage of completion on each project monthly.
• Responsible for holding the Team responsible for managing their Sales Link activities.
• Leads
• Customer Loyalty
• Pars
• Customer Base
• Lost Sales & Participation.

• Responsible for maintaining a professional relationship with Caterpillar.  Manage all Team communication with Cat Factory Personnel.
• Conduct regular Sales Meetings in effort to keep the Team informed, educated, & motivated.
• Responsible for seeking approval for any non-revenue producing action that may be costly to Altorfer i.e. SPARS, Rentals, Used Purchases, or Escrow Accounts managed for the customer.
• Regular communication with the Altorfer Power Systems executive team. Maintain Sales Dashboard and attend staff meetings and report on dashboard.
• The Sales Manager will formally report to the Executive Team once a year. Topics include but are not limited to Success Stories, Conquest Accounts, and plans to attack them as a TEAM, Competition, Job Lettings, Financial Report, & Goals.
• The Sales Manager is responsible for protecting the financial health of Altorfer and upholding a high degree of Integrity and Accountability so as to attain the goal of Best in Class. 

EDUCATION/QUALIFICATION/EXPERIENCE: 

• Bachelor’s degree from a four-year college or university preferred; or five to seven years related experience and/or training; or equivalent combination of education and experience. Engineering, Business Administration, or Marketing Degree preferred.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

SUPERVISORY RESPONSIBILITIES:  This position requires management of the sales and project management teams.

SKILLS/ABILITIES:

Language Skills: Ability to read and interpret documents such as specifications, drawings, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and business correspondence professionally. Ability to speak effectively before groups of customers and employees of an organization. Read and interpret contracts and purchase orders.

Mathematical Skills: Intermediate skills, Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentage, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry.  Comprehension of a profit and loss statement is essential, as well as balance sheet fundamentals.

Reasoning Ability: High Skills, Ability to solve practical problems and deal with a variety of concrete variables in situations where little standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to analyze a situation and develop and implement strategies to address it.

This position works primarily in an office environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means, and in a vehicle traveling to and from locations. May on a continuous basis walk, bend and lift up to 20lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed.  The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Shop supervisor is accountable for the efficiency and discipline of all shop technicians assigned to him/her. He/she must possess a deep knowledge of construction equipment repair processes and have excellent organizational skills. Customer relations, time management and customer satisfaction are also key ingredients of the job. 

PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

• The supervisor is responsible for all service activity in his/her department.
• Demonstrating champion abilities in all aspects of Safety.
• Exemplify our Corporate Values of Safety, Integrity, Honesty, Humility, Teamwork and Compassion.
• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability.
• Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate company strategy.
• Manage work-flow and scheduling to achieve the highest levels of customer satisfaction and shop efficiency.
• Manage service, repair and reconditioning of machines and components from opening jobs to invoicing.
• Manage shop service customer communications and instill deep customer loyalty.
• Develop quotes for complex jobs and quote approvals.
• Consistently enforce work rules and company policies.
• Effectively manage all Work In Progress (WIP).
• Conduct semi-annual performance reviews for all direct reports.
• Ensure operations conform to industry and company performance metrics and benchmarks.
• Occasionally participate in sales calls with Sales Reps.
• Perform all safety inspections in accordance with current employee safety programs.

SUPERVISORY RESPONSIBILITIES:
Direct reports to include all shop technicians, apprentices and helpers reporting to her/him. Manage all admin personnel assigned to his/her area

EDUCATION/QUALIFICATION/EXPERIENCE: 

• Associates degree preferred with minimum of two years management experience in construction equipment service and repair
• Deep technical knowledge and training ability
• Experience as an Equipment Manager or Service Manager a plus
• Advanced user of all Microsoft Office products to include Excel
• Working knowledge of Caterpillar programs DBSi, PSQ , SMIS 2 and PSEL a plus

Skills and Abilities:

• Ability to understand, interpret and leverage performance metrics related to efficiency, productivity, profitability, safety, market share, resource deployment and general operations.
• Exceptional communication, management, leadership and interpersonal skills
• Working knowledge of OSHA and EPA regulations as they relate to the industry

This position works in an office environment some of the time and in service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May on a continuous basis be on shop floor supporting service operations.  Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

POSITION SUMMARY: 

Shop supervisor is accountable for the efficiency and discipline of all shop technicians assigned to him/her. He/she must possess a deep knowledge of construction equipment repair processes and have excellent organizational skills. Customer relations and customer satisfaction are also key ingredients of the job.   

PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

• The supervisor is responsible for all field service activity in his/her territory.
• Exemplify our Corporate Values of Integrity, Customer Focus, Accountability and Teamwork
• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability
• Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate company strategy
• Manage work-flow and scheduling to achieve the highest levels of customer satisfaction and shop efficiency
• Manage service, repair and reconditioning of machines and components.
• Manage shop service customer communications and instill deep customer loyalty.
• Manage the work order process from opening jobs through job invoicing
• Develop quotes for complex jobs and quote approvals
• Consistently enforce work rules and company policies
• Effectively manage all Work In Progress (WIP)
• Conduct semi-annual performance reviews for all direct reports
• Ensure operations conform to industry and company performance metrics and benchmarks
• Occasionally participate in sales calls with Sales Reps.
• Perform all safety inspections on field vehicles and current employee safety programs.

SUPERVISORY RESPONSIBILITIES:
Direct reports to include all shop technicians, apprentices and helpers reporting to him. Manage all admin personnel assigned to his/her area.

EDUCATION/QUALIFICATION/EXPERIENCE: 

• Associates degree preferred with minimum of two years management experience in construction equipment service and repair
• Experience as an Equipment Manager or Service Manager a plus
• Advanced user of all Microsoft Office products to include Excel
• Working knowledge of Caterpillar programs DBSi, PSQ , SMIS 2 and PSEL a plus
• Working knowledge of DSI dispatch system a plus

Skills and Abilities:

• Ability to understand, interpret and leverage performance metrics related to efficiency, productivity, profitability, safety, market share, resource deployment and general operations.
• Exceptional communication, management, leadership and interpersonal skills
• Working knowledge of OSHA and EPA regulations as they relate to the industry

Equal Opportunity Employer M/F/Disabled/Vets

PHYSICAL REQUIREMENTS/ENVIRONMENTAL CONDITIONS:

Place corresponding letter next to each category.  “C” Constantly (6-8 hrs/day)

“F” Frequently (3-6 hrs/day), “O” Occasionally (up to 3hrs/day) or NA if not applicable.  Indicate appropriate weight where applicable.

Field supervisor is accountable for the dispatch, efficiency and discipline of all field technicians assigned to them. They must possess a deep knowledge of construction equipment repair processes and dispatch organizational skills. Customer relations and customer satisfaction are also key ingredients of the job.  

The Field Service Supervisor is responsible for all field service activity in their territory . Responsibilities include the following.

• Exemplify our Corporate Values of Integrity, Customer Focus, Accountability and Teamwork

• Provide leadership and direction as required to achieve the highest levels of customer satisfaction, employee engagement and profitability

• Conduct regular meetings to coordinate activities, provide guidance, gather information and communicate company strategy

• Manage work-flow and scheduling to achieve the highest levels of customer satisfaction and shop efficiency
• Manage service, repair and reconditioning of machines and components in the field.
• Manage field service customer communications
• Manage the work order process from opening jobs through job invoicing
• Develop quotes for complex jobs and quote approvals
• Consistently enforce work rules and company policies
• Effectively manage all Work In Progress (WIP)
• Conduct semi-annual performance reviews for all direct reports
• Ensure operations conform to industry and company performance metrics and benchmarks
• Occasionally participate in sales calls with Sales Reps.
• Perform all safety inspections on field vehicles and current employee safety programs.
   
  

EDUCATION/QUALIFICATION/EXPERIENCE:

• 5 years’ experience as a service technician in the heavy equipment field or related fields, military, or diesel technology trade degree
• Minimum of at least two years demonstrated previous management and/or leadership experience
• Advanced user of all Microsoft Office products to include Excel
• Working knowledge of Caterpillar programs, DBSi, SIMS 2 and PSEL a plus
• Working knowledge of DSI dispatch system a plus 

SUPERVISORY RESPONSIBILITIES: Direct reports to include all field technicians reporting to them. Manage all admin personnel assigned to their area.

      Skills and Abilities:

• Ability to understand, interpret and leverage performance metrics related to efficiency, productivity, profitability, safety, market share, resource deployment and general operations.
• Exceptional communication, management, leadership and interpersonal skills
• Working knowledge of MSHA, OSHA and EPA regulations as they relate to the industry

PM16

This position works in an office environment and in service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls, write or use a keyboard to communicate through written means. May on a continuous basis be on shop floor supporting service operations. Must be required to wear appropriate safety equipment (IE- Safety glasses or side shields, safety boots, gloves) when needed. Noise level in the shop environment is usually moderate to high and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Experienced, safety minded, team leader to manage the Heavy Equipment Service Department. Managing shop, field, and support personnel.
• Provide leadership to ensure safe, efficient and productive operations, while maintaining a high level of customer satisfaction.
• Demonstrate strong customer communication skills as well as the ability to manage and motivate a large, diverse workforce.
• Assist customers and technicians on repairs and define the scope of work to ensure expectations are met.
• Assist field and shop personnel, PSRs, and customers with quoting, opening, closing and invoicing work orders
• Oversee technician and supervisory staff productivity and performance including annual reviews, administering disciplinary action as necessary.
• Promote safety in the workplace and help lead technical and professional development.
• Oversee facility maintenance.
• Primary Safety Contact for facility.
• Perform other duties as assigned.

• 2-4 year college degree or 10 years of Caterpillar Heavy Equipment repair experience. Previous supervisory experience helpful.
• Basic knowledge of diesel engine, hydraulic, electrical, and undercarriage systems.
• Knowledge of Caterpillar Equipment and Technical Training preferred.
• Military encouraged to apply
• Must have the ability to express ideas and influence others in a positive manner to accomplish long term goals.
• Ability to write professional business communication by email or letter is required.
• Excellent communication skills and customer service skills are needed.
• Ability to work in a fast paced environment
• Must be able to lift 75lbs.
• Computer literate, PC experience with programs such as Microsoft, Excel, Word, and Outlook is required.
• Must have a High School Diploma or equivalent
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in an office environment and in the service shop. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May on a continuous basis be on the shop floor supporting service operations.  Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Shop supervisor is accountable for the efficiency and discipline of all shop technicians assigned to them. Will team manage with the other shop supervisor to ensure employee relations and shop productivity are moving efficiently. Must possess a deep knowledge of construction equipment repair processes and have excellent organizational skills. Customer relations and customer satisfaction are also key components of the job.

• Manage service department consisting of shop personnel.
• Oversee technician productivity and performance including conducting annual reviews, administering disciplinary action as necessary, promoting safety in the workplace and helping to lead technical and professional development.
• Provide leadership to ensure safe, efficient and productive operations, while maintaining a high level of customer satisfaction.
• Assist customers and guide technicians on repairs and define the scope of work to ensure expectations are met.
• Demonstrate strong customer communication skills as well as the ability to manage and motivate a large, diverse workforce.
• Work with technicians, PSSRs, and customers in support of opening work orders and seeing them through to invoice.
• Develop long range plans and budgets for growing the service business.
• Perform other duties as assigned.

• 2-4 year college degree in business or 2 years’ experience in service supervisory setting.
• Previous engine, power train, hydraulic, service repair and maintenance knowledge.
• Military encouraged to apply.
• Experience in DBS and SIS networks preferred.
• Knowledge of safety requirements and protocols.
• Must have the ability to express ideas and influence others in a positive manner to accomplish long term goals.
• Ability to write professional business communication by email or letter is required.
• Excellent communication skills (verbal and written) and customer service skills are needed.
• Must be able to work in a fast-paced environment and willing to work Saturdays when needed
• Computer literate, PC experience with programs such as Microsoft, Excel, Word, and Outlook is required.
• Must be able to lift 75lbs
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in an office environment some of the time and in the service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May on a continuous basis be on shop floor supporting service operations.  Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Deliver, pick-up and transfer construction equipment including Caterpillar and Allied brands.
• Load, unload and secure equipment for delivery and returns.
• Responsible for completing and maintaining all necessary records and associated paperwork to maintain DOT compliance for deliveries.
• Establish and maintain service-oriented working relationship with customers.
• May perform other related duties as requested and/or assigned. 

• Two or more years of previous related work experience required.
• Must have a Class A CDL license with air brakes endorsement.
• Familiar with construction equipment and able to safely operate equipment for loading and unloading purposes. 
• Must be a self-starter, organized and offer strong customer service skills.
• Able to lift up to 100 lbs.
• Must be detail orientated with the ability to prioritize multiple tasks.
• Ability to work overtime and weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are required.
• High School Diploma or equivalent is required.
• Must possess a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

This position is on the road the majority of the time. Travel is about 95% of the time and the other time will be spent around the facility. May on a continuous basis sit for a long period of time, stand, walk or bend and lift up to 100 lbs. Noise level in the work environment is usually moderate to low. Candidate must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Deliver, pick-up and transfer construction equipment including Caterpillar and Allied brands.
• Load, unload and secure equipment for delivery and returns.
• Responsible for completing and maintaining all necessary records and associated paperwork to maintain DOT compliance for deliveries.
• Establish and maintain service-oriented working relationship with customers.
• May perform other related duties as requested and/or assigned. 

• Two or more years of previous related work experience required.
• Must have a Class A CDL license with air brakes endorsement.
• Familiar with construction equipment and able to safely operate equipment for loading and unloading purposes. 
• Must be a self-starter, organized and offer strong customer service skills.
• Able to lift up to 100 lbs.
• Must be detail orientated with the ability to prioritize multiple tasks.
• Ability to work overtime and weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are required.
• High School Diploma or equivalent is required.
• Must possess a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle will be performed on final candidate).

This position is on the road the majority of the time. Travel is about 95% of the time and the other time will be spent around the facility. May on a continuous basis sit for a long period of time, stand, walk or bend and lift up to 100 lbs. Noise level in the work environment is usually moderate to low. Candidate must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Supervise and manage the Heavy Construction Parts department.
• Manage all aspects of customer and service staff order processing and parts handling.
• Customer service, sales, and marketing responsibility.
• Occasional forklift or pickup truck operation.
• Inventory control and other administrative duties.
• Ability to perform parts counter functions as needed.
• Ability to perform backorder analysis as needed.
• Other duties as assigned.

• Associates degree or minimum of 5 years previous parts operations experience required.
• Product knowledge and familiarity with on-highway trucks, diesel engines, electric power generation, and Caterpillar Construction Equipment preferred.
• Must be a self-starter with good time management, planning, and organizational skills with a commitment to detail.
• Ability to train hydraulic hose assemblies as needed.
• Computer literate, PC experience with Office Outlook and knowledge of DBSI and SiS Web preferred.
• Previous forklift and pallet jack experience needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Customer service experience needed.
• Ability to lift 75-100lbs, climb ladders and stairs as required.
• High School Diploma or equivalent is required.
• Valid driver’s license is needed with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in both a warehouse environment with some outside exposure and office environment. May, on a continuous basis, walk, bend and lift up to 75lbs. The wearing of approved safety equipment (i.e. safety glasses with side shields and steel toe footwear) is required. Noise level in the warehouse is usually moderate to high and noise level in the office is low. May sit at a desk to answer telephone and write or use a keyboard to communicate through email. Occasional overnight travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The role of Sales Engineer will interface daily with customers, consultants, various departments and suppliers. Maintains and grows customer base and relationships in a designated sales territory. Serve customers by identifying their needs; engineering adaptations of products, equipment, and detailed explanation of services provided.

PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

• Identify prospects, develop current and future customer relationships, evaluate needs; make recommendations using proper application principals, make effective sales presentations and close sales.
• Manage the sales territory with emphasis on developing new customer accounts meeting requirements set by the department.
• Analyze the market, competitive situations and implement a sales strategy consistent with the department’s long- range sales objectives.
• Establishes new accounts and services accounts by identifying potential customers; planning and organizing external sales call schedule.
• Prepares cost estimates by studying blueprints, plans, and related customer documents, consulting with engineers, architects, and other professional and technical personnel.
• Determine improvements by analyzing cost-benefit ratios of equipment, suppliers, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or vendor services.
• Achieve annual forecasted sales and account goals set forth by management.
• Contributes to sales profitability by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Understand and follow credit department procedures and policies to obtain credit approval for all customers. Assist credit department with collection problems.
• Keep current on the activities of competitors and advise supervisor and document those activities which can affect the success of company objectives.
• Maintain a high degree of sales professionalism through study and attendance at Caterpillar and other educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Work with others to prepare all paperwork necessary to fulfill the sale, including maintaining an active relationship between Altorfer and the customer to ensure customer acceptance of the products sold and to assist in collection of amounts due from customer.
• Keep current on all product policies, factory lead times and marketing programs.
• Maintain activities, opportunities, accounts, sales funnel and contact information in Sales Link.

EDUCATION/QUALIFICATION/EXPERIENCE:

• A four year undergraduate degree from an accredited college is preferred.
• A minimum of at least five years demonstrated previous experience in power systems sales or related sales preferred.
• Computer proficiency in WORD, excel, access, Power Point and CRM software.
• Predictable and regular attendance is required.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

SKILLS/ABILITIES:

• Strong customer service skills.
• Good communication, organization and time management
• Excellent interpersonal skills.
• Solid knowledge of the computer and software systems
• Firm grasp on the principles of selling, marketing, finance and operations.
• Problem solving.
• Product knowledge
• Selling to customer need
• Presentation Skills
• Technical Understanding
• Innovation

This position works primarily in an office environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means, and in a vehicle traveling to and from locations. May on a continuous basis walk, bend and lift up to 20lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed.  The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Show and assist walk-in customer with their used equipment needs. Responsible for assessing used machinery for trade-in value.  

• Sell used Agricultural and Application equipment to wholesale and retail customers throughout the world.
• Work with shops during the reconditioning process.
• Provide excellent customer service and handle solving customer problems.
• Achieve maximum sales (used) and profitability in out of territory by working with both existing customers and targeting new accounts.
• Prepare sales presentations, reports and sales quotes.
• Help value used equipment for trade-in and help over see the reconditioning of used machines.
• Other duties as assigned

• A four-year business or marketing degree is preferred, or equivalent experience required.
• Have a firm understanding of the used Agricultural and Application equipment market in order to effectively sell used machines and assess trade values.
• Military encouraged to apply.
• Strong background and working knowledge of application machines.
• Construction and Agriculture sales experience is preferred.
• Ability to understand, explain and implement sales and financing programs.
• Must be a self-starter with good time management
• Willingness to travel to trade shows and training sessions.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Computer literate. Must be familiar with programs such as Microsoft, Excel and Outlook.
• Must be able to lift up to 50lbs.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position will spend a good portion of time in the office but may travel to customer jobsites. While working in an office environment, sitting at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. May on a continuous basis walk, bend, climb in and out of equipment and lift up to 50lbs. May walk out into the shop area or equipment yard and will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, steel toed shoes) when needed. The noise level in the work environment is usually moderate to high. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be mad to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Perform inspections on all makes, models and brands of heavy construction equipment.

• Perform inspections on all makes, models and brands of heavy construction equipment. Equipment will be a wide variety of Caterpillar and competitor equipment.
• Will inspect machines that customers are looking to trade-in and inspect machines that Altorfer is looking to outright purchase.  Also inspect machines that Altorfer owns to determine repairs needed and market machine for sale with good information and pictures.
• Inspect all aspects of the machine from top to bottom, document what was found during the inspection.
• 70% of the day will be spent traveling throughout Altorfer territory inspecting. 30% entering inspection information on the computer.
• Other duties as assigned.

• Heavy equipment mechanical background and experience needed.
• Previous heavy equipment technician experience a very valuable atribute but not required.
• Basic heavy equipment operating skills required.
• Ability to use basic computer programs, upload machine inspection and pictures onto computer, ability to learn and use computer equipment inspection applications. 
• Must be a self-starter with good time management, planning, and organizational skills with a commitment to detail.
• Ability to measure undercarriage using ultrasonic and manual techniques as needed (training provided).
• Ability to plug into Caterpillar machines with laptop to download product status reports, basic diagonistics, etc (training provided)
• Must have a positive attitude and excellent customer service skills.
• Excellent communication skills (written, e-mail, verbal)
• Ability to articulate machine condition on inspection reports.
• Must be able to set and adjust schedule according to work load each day.
• Able to lift 40lbs. Small amount of tools will be required.
• MSHA certification will be needed.
• Must be able to work with minimal supervision and able to stay overnight/out of town when needed.
• High School Diploma or equivalent is required.
• Must be able to drive and travel throughout Altorfer territory daily to inspect machines. Vehicle provided.  
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position will work in an office environment and travel to customer job sites. May, on a continuous basis, walk, bend and lift up to 40lbs. May be required to wear appropriate safety equipment (i.e. safety glasses with side shields and steel toe footwear) when needed. Noise level in the office environment is usually moderate to low. May intermittently sit at a desk for a period of time to answer telephone calls and write or use a keyboard to communicate through email. Must be flexible to work varying hours and schedules as needed. 70% of travel is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The purpose of the Rental Sales Representative role is to target and drive rental revenue and increase market share. This position is responsible for promoting rentals and the rental concept to customers, educating them in proper equipment applications along with technology advancements that enable greater productivity. Rental Sales Reps are focused on building customer relationships, completing jobsite visits and identifying rental opportunities within the assigned territory.

OBJECTIVES & ACCOUNTABILITIES (including, but not limited to):

• Meet or exceed 100% of business plan revenue quotas.
• Complete 20 sales contacts per day.  Contact must be a decision maker to qualify.  A “contact” is defined as:
• A face to face office visit with a customer or prospect
• A face to face jobsite visit with a customer or prospect
• Completed phone call to a customer or prospect
• Create an ongoing and proactive territory call itinerary plan in Saleslink with 100% of completed activities to be updated and submitted each day.
• Prospect to earn at least 1 new customer per week or 50 per year.
• Divide territory into workable sub-territories and spend 1 full day per week in each.
• Log 100% of missed rental opportunities in iRental System.
• Respond to customer calls/pages in a timely basis with a sense of urgency.
• Respond to team member calls/emails/texts in a timely basis with a sense of urgency.
• First sales call to be made by 7:00am every day.  Be available 24/7 as needed.
• Complete 100% of required weekly reports and special requests by management within the specified timeframe.

Administrative:

• Maintain database of customers/prospects, opportunity pipeline and project information.
• Use various reporting services, association contacts, and other database means to prepare for upcoming projects in the area.
• Must maintain good organizational and time management skills for effective territory coverage.
• Meets regularly with the Credit Department to assist in past due account collection.
• Meets with Operations Manager as customer damage or service issues demand.
• Maintains an adequate supply of sales tools including company brochures and promotional items on hand and utilizes them creatively to meet customer demands.
• Works closely with Rental Coordinators to make sure all rental contracts have customer signatures, PO numbers, insurance and accurate information. 
• Promotes clear and concise communications.

Customer Relations:

• Must be perceived by the customer as a problem solver, handling follow-up calls and customer problems effectively, involving the Rental Manager when necessary.
• Must be easily accessible by customers and staff  by phone, email, etc.
• Occasionally delivers rental equipment in conjunction with regular jobsite visits to maximize company transportation efforts and satisfy urgent customer demands.
• Is involved in local trade associations to network and further develop solid customer relationships.
• Some customer support may require after hours efforts to maintain customer satisfaction.

• Must understand construction phases, job situations, and project conditions for timing of approaching customer and rental products application suggestions.
• Must be knowledgeable of entire rental fleet and be able to demonstrate equipment whenever appropriate to increase customer awareness of product offerings and product applications.
• Military encouraged to apply
• Must have working knowledge of business software such as Outlook, Saleslink, iRental, Excel, Word, Powerpoint, DLMS, etc.
• Preferably a 4 year college degree or associates degree with industry experience.  Experience in closely related industries such as heavy equipment, material handling, construction, engineering or equipment distribution would also be a plus
• Knowledge and understanding of the equipment rental industry
• Outside sales experience of at least 3 or more years
• Ability to write concise and professional proposals, emails, memos
• Ability to provide basic rental application training on all products, operations and service capabilities
• Must support Altorfer foundational Values of: Safety, Humility, Teamwork, Honesty, Integrity, Compassion.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works out of office environment and travels to meet customers. May, on a continuous basis, sit at desk for a period of time; answer telephone calls and write or use a keyboard to communicate through written means. Traveling is needed, to visit current and new customers. Walking and lifting up to 50 lbs. may be required. Demonstration of equipment may be needed. Noise level in an office environment is usually moderate to low. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Sell Fendt tractors, Ideal combines, Momentum planters, Claas combines & forage harvesters, MacDon heads, Geringhoff heads, Horsch tillage & planters, and Caterpillar CCE products to the Ag customer base in Northeast Illinois.

• Sell Fendt tractors, Ideal combines, Momentum planters, Claas combines & forage harvesters, MacDon heads, Geringhoff heads, Horsch tillage & planters, and Caterpillar CCE products to the Ag customer base in Northeast Illinois.
• Focus on providing viable equipment solutions to our agriculture customer base.
• Achieve maximum sales (new/ used) and profitability in assigned territory by working with both existing customers and targeting new accounts.
• Appropriately allocate call frequency between existing customer base and opportunity accounts.
• Prepare sales presentations, reports, and sales quotes.
• Evaluate used equipment to assess trade values.
• May perform other related duties as requested and/or assigned.

• Two or Four Year degree or a minimum of three years of machinery sales experience.
• Must have a firm understanding of the Ag equipment market, and knowledge to effectively sell new/used machines and assess trade values.
• Computer literate especially with programs such as Microsoft, Excel, and Outlook.
• Military encouraged to apply.
• Ability to successfully operate/demonstrate: Combines, Tractors, GPS/Yield Monitors, and Skid Steers.
• Must be able to train & educate customers on machine operations and demonstrate “Value Added” selling techniques and models.
• Strong financial negotiating skills needed.
• Must be organized and possess strong time management skills.
• Must reside or relocate within the assigned territory
• Willingness to travel to trade shows & training sessions as required.
• Must be able to work in a fast paced environment, be a self-starter and able to adapt to change.
• Must have a valid driver’s license (Motor Vehicle Report will be performed on final candidate).

This position will spend a good portion of time traveling to customer jobsites. May work in an office environment, sitting at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. May on a continuous basis walk, bend and lift up to 75lbs. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The Inside Sales Rep is responsible to re-establish, qualify and maintain contact with small to medium-sized customers to increase sales of machines, work tools, rentals, parts and service solutions. These are customers generally with 0-6 pieces of equipment. The goal is to touch these customers a minimum of 6 times per year via the telephone. In addition, direct mail, electronic, and other promotional campaigns will be utilized with assigned accounts. Customers span all industry types (e.g. industrial, heavy construction, compact construction, etc.). Some customers do not have Caterpillar equipment, but they can still benefit from Altorfer services and offerings. This Inside Sales Rep may occasionally ride along with a territory rep and make field calls as necessary.

PRINCIPLE FUNCTIONS AND RESPONSIBILITES:

Account qualification and updating. The ISR will proactively manage an account base of up to 1200 accounts in an assigned territory using the telephone as his/her primary tool. Employing a disciplined phone call campaign, the ISR’s will qualify accounts, update the customers complete account information and begin to cultivate a relationship. Altorfer’s CRM software (Cloudlink) is required for logging all calls, including updating accounts information, creating opportunities, and lead generation.

Maintain call cycle. Taking into account the diversification of the customer base and that some customers may require contact on either a weekly, monthly, quarterly or semi-annual basis, ISR’s will strive to maintain a minimum of completed 125 calls per week. The target for completed call is 25-35 per day. The ISR should also dedicate time, at the direction of his/her supervisor to professional development and training.

Maintain accurate account database. ISR’s will maintain accurate customer account information and machine population within Altorfer’s CRM system. (Cloudlink) This allows the targeting of specific customers for sales and promotions and the tracking of specific account and territory goals.

Promote Altorfer’s services. ISR’s will promote all aspects of the dealership by selling Parts, Service Labor, Preventative Maintenance Contracts, Rental Services, and Machine Sales.

Lead development. ISR’s will develop and qualify equipment and/or parts and service leads and where applicable, forward them to the appropriate Altorfer product support and/or sales contact. Altorfer’s CRM system (Saleslink) must be utilized for documenting all leads that are generated.

Sales and customer satisfaction. Through the needs analysis/sales process, ISR’s will determine individual customer’s needs and provide Altorfer solutions to meet them.

Relationship building. The ISR is the single point of contact from Altorfer to his/her customer base. The ISR will work to develop strong, positive relationships with his/her customers and fellow employees which will be critical to his/her success.

Professional development. Ongoing process encompassing goal setting and establishing attainable monthly and yearly objectives in conjunction with his/her supervisor to reinforce continuous improvement and achievement towards company goals. (SMART GOALS) The ISR is expected to complete Caterpillar’s ISR training program.

Performs other miscellaneous duties as requested. Performs miscellaneous duties as directed by his/her supervisor and may be expected to represent Altorfer at meetings as directed by his/her supervisor.

EDUCATION/QUALIFICATION/EXPERIENCE: 

• A four year undergraduate degree from an accredited college preferred: or 1 – 3 years related experience and/or training: or equivalent combination of educations and experience.

SUPERVISORY RESPONSIBILITIES:

• This position has no direct supervision responsibilities

SKILLS/ABILITIES:

• Strong customer service skills
• Strong computer skills including, excel, word, CRM software, but not limited to.
• Excellent organizational skills
• Excellent time management skills
• Strong phone skills
• Must have sales skills to effectively help the customer and to overcome objections and close the sale.
• Must be a motivated self-starter.
• Must have interpersonal skills sufficient to assist customers and employees in a professional manor.
• Must have sufficient mechanic knowledge to understand customer equipment opportunities and to express these opportunities to the appropriate area within Altorfer.

Must have sufficient knowledge to effectively utilize Internet, e-mail, spreadsheets, word processing programs and database management.

This position works in an office environment, there will be times when you are required to go out into the service and warehouse area and will be required to wear close-toed shoes and safety glasses in designated areas. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 20 lbs. may be required and wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Responsible for assisting customers with sales and rental equipment needs.
• Enter all rental contracts, billing statements/invoices.
• Order supplies, sell supply items and responsible for re-stocking supply items.
• Answer calls and questions that customers have
• Provide excellent customer service to all customers.
• Load and unload equipment when needed
• Other duties as assigned

• 2 years of previous construction equipment experience is highly preferred.
• General knowledge of construction equipment needed.
• Military encouraged to apply
• Must be a self-starter with the ability to multi-task in a fast-paced environment. 
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred
• Good organizational skills with excellent communication skills (verbally & written) is required.
• Must be well organized and able to meet challenging deadlines.
• Previous customer service experience is required.
• Forklift or pallet jack experience preferred
• Ability to lift 25lbs. safely.
• High School Diploma or Equivalent required.
• Must possess a valid driver’s license with clean driving record (Motor Vehicle will be performed on final candidate).

This position works in an office environment and Warehouse environment. May, on a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. May, on a continuous basis be out in the warehouse to pick inventory or to re-stock inventory. Walking, climb, squat, twist (general range of motion movements) and lifting up to 25 lbs. may be required. The noise level in the office environment is usually moderate to low and the noise level in the warehouse is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel is required, 30% of travel is needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Seeking an egar and self-motivated outside sales representative to join our heavy construction equipment sales team! This representative will be responsible for covering the following Iowa counties: Black Hawk, Buchanan, Tama, Benton, Poweshiek, Iowa, and Keokuk. This outgoing individual will handle new and used equipment sales and rentals. Responsible for new business development while maintaining current customer accounts.  

• Sell and rent new and used Caterpillar heavy construction equipment and allied products.
• Achieve maximum sales (new / used) and profitability in assigned territory by working with both existing customers and targeting new accounts.
• Focus on providing viable equipment solutions to our Heavy Construction customer base.
• Have a firm understanding of the used equipment market in order to effectively sell used machines and asses trade values.
• Meet or exceed market growth goals.
• Prepare sales presentations, reports and sales quotes.
• Perform other duties as assigned

• Sales experience a plus
• Must reside or be willing to relocate to the territory.
• Construction knowledge desired.
• Must possess and display a positive, can-do attitude with the ability to create customer relationships.
• Ability to use “Value Added” selling techniques and models.
• Strong financial and negotiating skills are needed.
• Computer literate and proficient with using the Internet and Microsoft Office is required.
• Must possess excellent time management, organizational, and communication skills.
• Willingness to travel to trade shows, training sessions as requested
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position will spend a good portion of time traveling to customer jobsites. May work in an office environment, sitting at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email.  May on a continuous basis walk, bend and lift up to 75lbs. The noise level in the work environment is usually moderate to high. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Perform service repairs and preventive maintenance; provides superior service and represents Altorfer’s professional image.

• Ability to properly and completely fill out all service reports, PM checklists and timecards within department guidelines.
• Completes all paperwork before moving on to next job; communicates extra time needed to complete tasks to dispatcher.
• Ability to use SIS, ET, parts and service manuals.
• Properly segment jobs and order parts accordingly.
• Return unneeded parts immediately upon job completion, complete all necessary warranty documentation and send completed follow up forms on a timely basis. 
• Effectively communicate job status to customers and office personnel.
• Works in an efficient manner at customer’s jobsite, in the shop, and when driving to location or shop.
• Perform complete visual inspection of Cat and non-Cat engine and generator sets and notes deficiencies as part of preventive maintenance service.
• Perform ATS level 1 type service. 
• Capable of component changes with the exception of fuel injection pumps and cylinder heads, using prescribed D&A guidelines, on all makes and models.
• Capable of basic troubleshooting using prescribed guidelines and documentation.
• Inspect belts, hoses and all components for signs of leakage or improper operation.
• Change oil and filters.
• Maintain Altorfer supplied tooling and equipment, including company provided service vehicle.
• Responsibility for after hours call outs. When accepting a call – technician is required to perform complete repairs – with the same quality and outcome as regular business hours. Technician may be required to orchestrate special parts arrangements to ensure that downtime is reduced as much as possible.  
• Perform mechanical work relating to the business of the department.
• Keep current with industry standards.
• Maintain a high level of customer satisfaction, with excellent work ethic, neat appearance and good communication skills. Take full ownership of job.
• Use safe working practices.
• Redo or excessive labor does not exceed 5% of total labor hours worked and no cases occur where the customer or company’s equipment is damaged due to mechanic’s neglect or abuse. 

• Minimum four years of electric power generator experience.
• Ability to perform high quality repairs, in an efficient fashion, and maintain a clean working environment while working in the field. 
• Must be able to work independently. 
• Ability to use resources for information (when written documentation is not available)
• Has good decision making practices and ability to follow directions.
• Demonstrates effective communication ability, representing Altorfer’s professional image to customers and office personnel. 
• Must have good organizational skills and ability to write technical reports. 
• Must have intermediate keyboarding skills with a basic knowledge of Office software, preferably MS Word, Excel and email.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a field/shop environment primarily at Customer jobsites. May on a continuous basis walk, bend and lift up to 75-100lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Perform service repairs and preventive maintenance; providing superior service and representing Altorfer’s professional image.

• Ability to properly and completely fill out all service reports, inspection checklists and timecards within department guidelines.
• Completes all paperwork before moving on to next job; communicates extra time needed to complete tasks to dispatcher.
• Ability to use SIS, ET, parts and service manuals.
• Properly segment jobs and order parts accordingly.
• Return unneeded parts immediately upon job completion, complete all necessary warranty documentation and send completed follow up forms on a timely basis.
• Effectively communicate job status to customers and office personnel.
• Works in an efficient manner; at customer’s jobsite, in the shop and when driving to location or shop.
• Capable of in-depth electrical, hydraulic and power train relate troubleshooting using prescribed tool, guidelines and documentation.
• Maintain Altorfer supplied tooling and equipment, including company provided service vehicle.
• Technician may be required to orchestrate special parts arrangements to ensure that downtime is reduced as much as possible.      
• Perform mechanical work relating to the business of the department.
• Keep current with industry standards.
• Maintain a high level of customer satisfaction, with excellent work ethic, neat appearance and good communication skills.       Take full ownership of job.
• Use safe working practices.
• Must maintain a Class “B” CDL
• Redos or excessive labor do not exceed 5% of total labor hours worked and no cases occur where the customer or company’s equipment is damaged due to mechanic’s neglect or abuse.
• other duties as assigned

EDUCATION/QUALIFICATION/EXPERIENCE:

High School Diploma or equivalent, three years Heavy Equipment experience. Excel and email.

SKILLS/ABILITIES:

Ability to perform high quality repairs, in an efficient fashion, and maintain a clean working environment while working in the field. Must be able to work independently. Ability to use resources for information (when written documentation is not available), has good decision making practices and ability to follow directions . Demonstrates effective communication ability, representing Altorfer’s professional image to customers and office personnel. Must have good organizational skills and ability to write technical reports. Must have intermediate keyboarding skills with a basic knowledge of Office software, preferably MS Word.

This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis carry, bend and lift; up to 100 lbs. Will be required to wear appropriate safety equipment (IE- steel toed boots, hard hat, safety glasses with side shields, hearing protection, cut resistant gloves, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Travel between locations is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Perform service repairs and preventive maintenance; providing superior service and representing Altorfer’s professional image.

• Ability to properly and completely fill out all service reports, inspection checklists and timecards within department guidelines.
• Completes all paperwork before moving on to next job; communicates extra time needed to complete tasks to dispatcher.
• Ability to use SIS, ET, parts and service manuals.
• Properly segment jobs and order parts accordingly.
• Return unneeded parts immediately upon job completion, complete all necessary warranty documentation and send completed follow up forms on a timely basis.
• Effectively communicate job status to customers and office personnel.
• Works in an efficient manner; at customer’s jobsite, in the shop and when driving to location or shop.
• Capable of in-depth electrical, hydraulic and power train relate troubleshooting using prescribed tool, guidelines and documentation.
• Maintain Altorfer supplied tooling and equipment, including company provided service vehicle.
• Technician may be required to orchestrate special parts arrangements to ensure that downtime is reduced as much as possible.      
• Perform mechanical work relating to the business of the department.
• Keep current with industry standards.
• Maintain a high level of customer satisfaction, with excellent work ethic, neat appearance and good communication skills.       Take full ownership of job.
• Use safe working practices.
• Must maintain a Class “B” CDL
• Redos or excessive labor do not exceed 5% of total labor hours worked and no cases occur where the customer or company’s equipment is damaged due to mechanic’s neglect or abuse.
• Other duties as assigned

EDUCATION/QUALIFICATION/EXPERIENCE:

High School Diploma or equivalent, three years Heavy Equipment experience. Excel and email.

SKILLS/ABILITIES:

Ability to perform high quality repairs, in an efficient fashion, and maintain a clean working environment while working in the field. Must be able to work independently. Ability to use resources for information (when written documentation is not available), has good decision making practices and ability to follow directions . Demonstrates effective communication ability, representing Altorfer’s professional image to customers and office personnel. Must have good organizational skills and ability to write technical reports. Must have intermediate keyboarding skills with a basic knowledge of Office software, preferably MS Word.

Equal Opportunity Employer M/F/Disabled/Vets

This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis carry, bend and lift; up to 75lbs. Will be required to wear appropriate safety equipment (IE- steel toed boots, hard hat, safety glasses with side shields, hearing protection, cut resistant gloves, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Travel between locations is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Perform in shop service and repairs at our Clinton, IL location.
• Focusing primarily on Terragators, Rogators, Spra Coupe, Cat Lexion Combines, Challenger tractors and other Cat AG products.
• Troubleshoot and repair hydraulic, electrical and all other systems.
• May perform other related duties as requested and/or assigned.

• Successful completion of a formal technical training program preferred or 2 years of AG machinery knowledge and experience required.
• Electrical and hydraulic diagnostic and troubleshooting skills needed.
• Military encouraged to apply
• Basic computer skills are needed especially with programs such as Microsoft, Excel, Outlook and CAT Programs.
• Must have knowledge and previous experience working with parts books.
• Possess good communication skills and able to lift 75 lbs.
• Willingness to work overtime and some weekends when needed.
• Must be able to work in a fast paced environment, be a self-starter and able to adapt to change.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a warehouse/shop environment. May on a continuous basis walk, bend and lift up to 75lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

This position services agriculture equipment in the field and covers the Northern Illinois territory. Counties include, but not limited to: Southern Dekalb, Kendall, Grundy, Northern Livingston and Eastern Lasalle county. 

• Perform in field service and repairs focusing primarily on Fendt Tractors, Ag Chem Rogator and Terragators, Claas Lexion combines, Challenger Tractors, Massey Ferguson, and other CAT Ag products.
• Troubleshoot and repair hydraulic, electrical and all other systems.
• Focus on establishing and maintaining service-oriented relationships with customers.
• Use computer and parts books to look up certain parts.
• Complete service reports and all other paperwork before and after repairs are made.
• May perform other related duties as requested and/or assigned.

• Successful completion of a formal technical training program preferred or equivalent Ag machinery experience and knowledge required.
• Electrical and hydraulic diagnostic and troubleshooting skills needed
• Basic computer skills are needed, especially with programs such as Microsoft, Excel, Outlook, and Agriculture Diagnostic Programs.
• Must be able to work independently and provide excellent customer service.
• Maintain quality service by leaving customer’s equipment appearance in excellent condition and fix all maintenance issues.
• Excellent communication skills are needed.
• To be successful in this position you must be able to work in a fast paced environment.
• Must be a self-started and able to adapt to change.
• Willingness to work overtime and weekends when needed.
• Must reside centrally within designated territory or willingness to relocation within designated territory.
• High School Diploma or equivalent required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position will spend a good portion of time being outdoors working in agricultural fields, exposed to elements of weather, dust, dirt, different types of vegetation’s, causing allergic reactions. May work in an office environment and travel to customer’s work sites. May on a continuous basis walk, bend and lift up to 75lbs. Must be able to climb/operate machinery and various types of farm equipment. The noise level in the work environment is usually moderate to high. May sit at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Reports to East Peoria Power Systems

Summary: Performs operation and maintenance of engine-generator sets, control switchgear, and other plant equipment, including general housekeeping of the overall power plant. Additionally, maintains operation and maintenance records and logs to compile weekly and monthly reports. Assists with scheduling plant activities to maximize uptime and insure optimal plant output.

• Safe and proper operation of the power plant.
• Performs start/stop, operation, and maintenance on all plant equipment.
• Inspects equipment and keeps ongoing operation/maintenance records of all equipment.
• Monitors fluids and parts inventory onsite to maintain appropriate stocking level.
• Prepares reports documenting equipment condition.
• Handles initial response to after hour trouble calls for the power plant.
• Assists with scheduling field service technicians, as needed.
• Assists with parts ordering, as needed.
• Performs general housekeeping
• Other duties as assigned

• Two-year technical degree preferred. Minimum high school diploma or equivalent required.
• Prior experience in mechanical/electrical service work.
• Knowledge of Electric Power Generation equipment, engines, accessories, switchgear, and controls preferred but not required.
• Must be able to have manual dexterity to operate equipment and tools required on the job
• Must be able to adjust the controls of a machine quickly and repeatedly to exact positions.
• Specific vision abilities required include close vision, distance vision, depth perceptions and ability to adjust focus.
• Must be able to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
• Computer literacy including Word, Excel, and Outlook.
• Excellent communication skills (written, e-mail, and verbal).
• Must be able to handle general math calculations using weight measurement, volume, and distance figures.
• Must be able to occasionally lift/move up to 50lbs.
• Must be flexible to work varying schedules and hours.
• Must have valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a power plant. This position requires extensive standing, walking, reaching with hands and arms, climbing, or balancing, stooping or kneeling, talking and hearing, and using fingers and hands to feel objects, tools or controls. May on a continuous basis lift 50lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Position covers and services the agricultural market in the following North Eastern Illinois counties. Counties include, but not limited to: Eastern Boone, McHenry and Kane county.

• Perform in field service and repairs focusing primarily on Terragators, Rogators, Claas Lexion combines, Fendt, Challenger and Massey Ferguson Tractors and other CAT Ag products.
• Troubleshoot and repair hydraulic, electrical and all other systems.
• Focus on establishing and maintaining service-oriented relationships with customers.
• Use computer and parts books to look up certain parts.
• Complete service reports and all other paperwork before and after repairs are made.
• May perform other related duties as requested and/or assigned.

• Successful completion of a formal technical training program preferred or equivalent Ag machinery experience and knowledge required.
• Electrical and hydraulic diagnostic and troubleshooting skills needed
• Basic computer skills are needed, especially with programs such as Microsoft, Excel, Outlook, and CAT Programs.
• Must be able to work independently and provide excellent customer service.
• Maintain quality service by leaving customer’s equipment appearance in excellent condition and fix all maintenance issues.
• Excellent communication skills are needed.
• To be successful in this position you must be able to work in a fast paced environment.
• Must be a self-started and able to adapt to change.
• Willingness to work overtime and weekends when needed.
• Must reside centrally within designated territory or willingness to relocation within designated territory.
• High School Diploma or equivalent required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position will spend a good portion of time being outdoors working in agricultural fields, exposed to elements of weather, dust, dirt, different types of vegetation’s, causing allergic reactions. May work in an office environment and travel to customer’s work sites. May on a continuous basis walk, bend and lift up to 75lbs. Must be able to climb/operate machinery and various types of farm equipment. The noise level in the work environment is usually moderate to high. May sit at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

The purpose of the Shop Helper is to contribute to the overall efficiency of the shop by completing semi-skilled and unskilled tasks, enabling Journeyman Technicians to dedicate their time to tasks requiring highly-skilled and technical expertise.

PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

Semi-Skilled

• Assist Journeyman Technicians with skilled and/or technical jobs in the shop when a Journeyman is assigned to the job.
• Perform preventative maintenance and scheduled service on equipment, attachments, and components. May perform up to 500 hour interval PM services and associated tasks independently.
• Removal and installation of parts requiring use of hand and air operated tools only, excluding parts that require fine tuning for proper system operation.
• On a previously blocked-up machine, removal of undercarriage parts limited to the following: carrier rollers, and sprocket segments.
• Minor painting (not to include professional spray equipment) and heating associated with repair work.
• Conduct preliminary diagnosis of machinery, component, and system problems (Helpers may not use diagnostic equipment).
• Installation and replacement of minor electrical components, alternators, ECM’s excluding electric motors.
• Complete service reports as required
• Locate and use service literature and/or technical information as required
• Maintenance and repair of shop equipment and tools.

Unskilled

• Load/unload components, parts, equipment and machinery.
• Conduct machine inventories.
• Conduct storage tank and shop supplies and tool inventories.
• Maintain tanks and settling pits.
• Transport or deliver components and equipment as directed.
• Clean, pressure wash, or otherwise prepare equipment, mechanical parts and components.
• Maintain wash bays and associated equipment.
• Perform general shop and facilities clean-up as required.

General Expectations

• Successfully complete and pass all Service Training and employee development classes
• Conduct repairs according to Caterpillar published guidelines and recommendations
• Complete tasks in a timely manner as required by management
• Use safe working practices and required personal protective equipment at all times
• Maintain clean and organized work areas
• Complete all paperwork, data entry and reporting as required
• Perform other duties as assigned by management
• Adhere to guidance and directions given by supervisors
• Adhere to all company policies and procedures
• Regular and predictable attendance is required

SUPERVISORY RESPONSIBILITIES: This position requires no supervision of staff.

EDUCATION/QUALIFICATION/EXPERIENCE:

• Two years experience with hands-on mechanical repair work on diesel or gasoline engines, hydraulic systems, or earthmoving or industrial equipment, OR related certification from an accredited technical school, community college or training program.
• A successful candidate will be required to provide their own tools including but not limited to ¾ inch drive ratchet & socket sets, box wrench set up to1 ½ inch, ½ inch torque set, ½ inch drive impact tools and additional hand tools. A complete tool list will be provided to candidates during the interview process.
• Good computer skills with a working knowledge of Microsoft Office
• Working knowledge of DBSi a plus

SKILLS/ABILITIES:

• Experience in hands-on mechanical repair work with diesel or gasoline engines, hydraulic systems, or earthmoving or industrial equipment.
• Ability to read and comprehend regulations, instructions, and technical information.
• Good oral communication skills.
• Strong mechanical aptitude.
• Reliably follows verbal instructions and guidance.
• Completes tasks without supervision.
• Strong desire to meet performance expectations.
• Desire to learn and develop skills.
• Good attitude and a cooperative spirit.

This position works in both office and warehouse environments. May, on a continuous basis sit at a desk for long periods of time, answer phone calls and write or use a keyboard to communicate through email. May on a continuous basis, walk, bend and lift up to 75 lbs. The wearing of approved safety equipment (i.e. safety glasses with side shields and steel toe footwear) is required. Noise level in the office is usually low and the noise level in the warehouse may range from low to moderate. Must be flexible during peak season working overtime as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Perform service and repairs on construction equipment in the field for Altorfer’s customers. This position services the following Illinois counties: Carroll, Whiteside, Lee, Henry, and Bureau.

• Troubleshoot and repair engine, hydraulic, electrical, and other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Order parts in equipment parts books or online.
• Complete service reports and enter the proper data into the computer systems.
• Other duties as assigned

• Successful completion of a formal technical training program with a minimum of four years’ experience in a service setting required.
• Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.
• Computer literacy required. Must be familiar with programs such as Microsoft, Excel, Outlook, and CAT programs.
• Must be a self-starter with good time management
• Excellent planning & organizational skills required
• Must be team oriented and willing to adapt to change.
• CDL with air brake required.  Must have clean driving record.
• Ability to work overtime and some weekends when needed.
• Must reside within designated territory or willingness to relocate within designated territory. 
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a field/shop environment primarily at Customer jobsites. May on a continuous basis walk, bend and lift up to 75lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Perform service and repairs on Caterpillar and other types of heavy equipment.

• Trouble-shoot and repair engine, hydraulic, electrical and all other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors or technical problems and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Complete service reports in a timely manner.
• Other duties as assigned

• Successful completion of a formal technical training program with a minimum of three years’ experience required.
• Must have engine, electrical & hydraulic diagnostic, trouble shooting and repair skills.
• Computer literate. Must be familiar with programs such as Microsoft, Excel and Outlook.
• Ability to follow all safety rules and wear proper safety equipment in the shop.
• Must be a self-starter with good time management
• Excellent planning & organizational skills required
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75-100lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a shop/warehouse environment. May on a continuous basis walk, bend and lift up to 75-100lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Perform service repairs to include components and other general repairs and maintenance; providing superior service and representing Altorfer’s professional image.

PRINCIPAL FUNCTIONS & RESPONSIBILIITIES (including, but not limited to):

• Ability to properly and completely fill out all service reports, inspection checklists and timecards within department guidelines.
• Completes all paperwork before moving on to next job; communicates extra time needed to complete tasks to supervisor.
• Ability to use SIS, ET, parts and service manuals.
• Properly segment jobs and order parts accordingly.
• Return unneeded parts immediately upon job completion, complete all necessary warranty documentation and send completed follow up forms on a timely basis.
• Effectively communicate job status to customers and office personnel.
• Works in an efficient and timely manner.
• Capable of in-depth electrical, hydraulic and power train related troubleshooting using prescribed tool, guidelines and documentation.
• Maintain Altorfer supplied tooling and equipment, including personal tooling.
• Technician may be required to orchestrate special parts arrangements to ensure that downtime is reduced as much as possible.      
• Perform mechanical work relating to the business of the department.
• Keep current with industry standards.
• Maintain a high level of customer satisfaction, with excellent work ethic, neat appearance and good communication skills.       Take full ownership of job.
• Use safe working practices.
• Ensure proper housekeeping occurs throughout the day and not towards the end of the day.
• Redos or excessive labor do not exceed 2% of total labor hours worked and no cases occur where the customer or company’s equipment is damaged due to mechanic’s neglect or abuse.

EDUCATION/QUALIFICATION/EXPERIENCE: High School Diploma or equivalent, five years Heavy Equipment experience. Proficient with Excel and email.

SKILLS/ABILITIES:

Ability to perform high quality repairs, in an efficient fashion, and maintain a clean working environment while working in the shop. Must be able to work independently. Ability to use resources for information (when written documentation is not available). Has good decision making practices and ability to follow directions. Demonstrates effective communication ability, representing Altorfer’s professional image to customers and office personnel. Must have good organizational skills and ability to write technical reports. Must have intermediate keyboarding skills with a basic knowledge of Office software, preferably MS Word.

Equal Opportunity Employer M/F/Disabled/Vets

This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis carry, bend and lift; up to 75 lbs. Will be required to wear appropriate safety equipment (IE- steel toed boots, hard hat, safety glasses with side shields, hearing protection, cut resistant gloves, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Travel between locations is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

This position services agricultural equipment in the field covering the Northern Illinois territory. Counties include, but not limited to: Southern Lee, Southern Whiteside, Bureau, and Henry county. 

• Perform in field service and repairs focusing primarily on Terragators, Rogators, Claas Lexion combines, Fendt, Massey Ferguson and Challenger Tractors and other CAT Ag products.
• Troubleshoot and repair hydraulic, electrical and all other systems.
• Focus on establishing and maintaining service-oriented relationships with customers.
• Use computer and parts books to look up certain parts.
• Complete service reports and all other paperwork before and after repairs are made.
• May perform other related duties as requested and/or assigned.

• Successful completion of a formal technical training program preferred or equivalent Ag machinery experience and knowledge required.
• Electrical and hydraulic diagnostic and troubleshooting skills needed
• Basic computer skills are needed, especially with programs such as Microsoft, Excel, Outlook, and CAT Programs.
• Must be able to work independently and provide excellent customer service.
• Maintain quality service by leaving customer’s equipment appearance in excellent condition and fix all maintenance issues.
• Excellent communication skills are needed.
• To be successful in this position you must be able to work in a fast paced environment.
• Must be a self-started and able to adapt to change.
• Willingness to work overtime and weekends when needed.
• Must reside centrally within designated territory or willingness to relocation within designated territory.
• High School Diploma or equivalent required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position will spend a good portion of time being outdoors working in agricultural fields, exposed to elements of weather, dust, dirt, different types of vegetation’s, causing allergic reactions. May work in an office environment and travel to customer’s work sites. May on a continuous basis walk, bend and lift up to 75lbs. Must be able to climb/operate machinery and various types of farm equipment. The noise level in the work environment is usually moderate to high. May sit at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Position covers the agricultural market in the following North Eastern Illinois counties. Counties included, but not limited to:Lake, McHenry, Kane, Dekalb, Boone, and Eastern Lee. 

• Perform in field service and repairs focusing primarily on , Claas Lexion combines, Terragators, Rogators Fendt ,Challenger and Massey Ferguson Tractors and other CAT Ag products.
• Troubleshoot and repair hydraulic, electrical and all other systems.
• Focus on establishing and maintaining service-oriented relationships with customers.
• Use computer and parts books to look up certain parts.
• Complete service reports and all other paperwork before and after repairs are made.
• May perform other related duties as requested and/or assigned.

• Successful completion of a formal technical training program preferred or equivalent Ag machinery experience and knowledge required.
• Electrical and hydraulic diagnostic and troubleshooting skills needed
• Basic computer skills are needed, especially with programs such as Microsoft, Excel, Outlook, and CAT Programs.
• Must be able to work independently and provide excellent customer service.
• Maintain quality service by leaving customer’s equipment appearance in excellent condition and fix all maintenance issues.
• Excellent communication skills are needed.
• To be successful in this position you must be able to work in a fast paced environment.
• Must be a self-started and able to adapt to change.
• Willingness to work overtime and weekends when needed.
• Must reside centrally within designated territory or willingness to relocation within designated territory.
• High School Diploma or equivalent required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). 

This position will spend a good portion of time being outdoors working in agricultural fields, exposed to elements of weather, dust, dirt, different types of vegetation’s, causing allergic reactions. May work in an office environment and travel to customer’s work sites. May on a continuous basis walk, bend and lift up to 75lbs. Must be able to climb/operate machinery and various types of farm equipment. The noise level in the work environment is usually moderate to high. May sit at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

In the Field environment, must have CDL, perform scheduled maintenance, and basic troubleshooting / repairs to Caterpillar and Non-Caterpillar construction equipment.  

PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

• Perform PM according to PMP planner/OEM requirements
• Communicate directly with customer and Dispatcher/Supervisor regarding scheduling, progress, and completion of job
• Order parts utilizing SIS Web & DBSI
• Maintain company service vehicle and oil inventory
• Complete service reports daily utilizing computer software (DSI.), entering of daily labor and mileage charges into computer software
• Utilize Cat E.T. to download ECM status reports

• High School Diploma or equivalent
• 5 years experience servicing Caterpillar construction equipment
• Ability to utilize Caterpillar programs (ET, SIS, DSI, and DBSI)
• Class B CDL
• Welding/ gas torch
• Basic electrical/ hydraulic/ diesel engine diagnostics and repair
• Proficient utilizing computer applications
• Problem solving skills
• Strong customer communication skills.

This position works in the field/shop environment primarily at customer jobsites. This position works in an outside environment, exposed to elements of weather. Will be required to wear appropriate safety equipment (IE: Safety glasses or side shields, hearing protection, etc.). May on a continuous basis walk, bend and lift up to 75lbs. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone or use a keyboard to complete documents and communicate through email. Local travel will be required. Must be flexible to work overtime as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Perform service repairs and preventive maintenance; providing superior service and representing Altorfer’s professional image.

PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):

• Ability to properly and completely fill out all service reports, inspection checklists and timecards within department guidelines.
• Completes all paperwork before moving on to next job; communicates extra time needed to complete tasks to dispatcher.
• Ability to use SIS, ET, parts and service manuals.
• Properly segment jobs and order parts accordingly.
• Return unneeded parts immediately upon job completion, complete all necessary warranty documentation and send completed follow up forms on a timely basis.
• Effectively communicate job status to customers and office personnel.
• Works in an efficient manner; at customer’s jobsite, in the shop and when driving to location or shop.
• Capable of in-depth electrical, hydraulic and power train relate troubleshooting using prescribed tool, guidelines and documentation.
• Maintain Altorfer supplied tooling and equipment, including company provided service vehicle.
• Technician may be required to orchestrate special parts arrangements to ensure that downtime is reduced as much as possible.      
• Perform mechanical work relating to the business of the department.
• Keep current with industry standards.
• Maintain a high level of customer satisfaction, with excellent work ethic, neat appearance and good communication skills.       Take full ownership of job.
• Use safe working practices.
• Must maintain a Class “B” CDL
• Redos or excessive labor do not exceed 5% of total labor hours worked and no cases occur where the customer or company’s equipment is damaged due to mechanic’s neglect or abuse.

• High School Diploma or equivalent
• Three years Heavy Equipment experience
• Familiar with Microsft Outlook, Excel, Word, etc.
• Ability to perform high quality repairsin an efficient fashion
• Maintain a clean working environment while working in the field
• Must be able to work independently
• Ability to use resources for information (when written documentation is not available),
• Good decision making practices and ability to follow directions
• Demonstrate effective communication
• Good organizational skills and ability to write technical reports

This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis carry, bend and lift; up to 75 lbs. Will be required to wear appropriate safety equipment (IE- steel toed boots, hard hat, safety glasses with side shields, hearing protection, cut resistant gloves, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Travel between locations is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Trouble-shoot and repair engine, hydraulic, electrical and all other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors or technical problems and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Complete service reports in a timely manner.
• Other duties as assigned

• Successful completion of a formal technical training program or a minimum of three years’ experience required.
• Must have engine, electrical & hydraulic diagnostic, trouble shooting and repair skills.
• Military encouraged to apply
• Computer literate. Must be familiar with programs such as Microsoft, Excel and Outlook.
• Ability to follow all safety rules and wear proper safety equipment in the shop.
• Must be a self-starter with good time management
• Excellent planning & organizational skills required
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75-100lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a shop/warehouse environment. May on a continuous basis walk, bend and lift up to 75-100lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Perform service repairs to include components and other general repairs and maintenance; providing superior service and representing Altorfer’s professional image.

PRINCIPAL FUNCTIONS & RESPONSIBILIITIES (including, but not limited to):

• Ability to properly and completely fill out all service reports, inspection checklists and timecards within department guidelines.
• Completes all paperwork before moving on to next job; communicates extra time needed to complete tasks to dispatcher.
• Ability to use SIS, ET, parts and service manuals.
• Properly segment jobs and order parts accordingly.
• Return unneeded parts immediately upon job completion, complete all necessary warranty documentation and send completed follow up forms on a timely basis.
• Effectively communicate job status to customers and office personnel.
• Works in an efficient and timely manner
• Capable of in-depth electrical, hydraulic and power train related troubleshooting using prescribed tool, guidelines and documentation.
• Maintain Altorfer supplied tooling and equipment, including personal tooling
• Technician may be required to orchestrate special parts arrangements to ensure that downtime is reduced as much as possible.      
• Perform mechanical work relating to the business of the department.
• Keep current with industry standards.
• Maintain a high level of customer satisfaction, with excellent work ethic, neat appearance and good communication skills. Take full ownership of job.
• Use safe working practices.
• Redos or excessive labor do not exceed 2% of total labor hours worked and no cases occur where the customer or company’s equipment is damaged due to mechanic’s neglect or abuse.

EDUCATION/QUALIFICATION/EXPERIENCE: High School Diploma or equivalent, five years Heavy Equipment experience. Proficient with Excel and email.

SKILLS/ABILITIES:

Ability to perform high quality repairs, in an efficient fashion, and maintain a clean working environment while working in the field. Must be able to work independently. Ability to use resources for information (when written documentation is not available). Has good decision making practices and ability to follow directions . Demonstrates effective communication ability, representing Altorfer’s professional image to customers and office personnel. Must have good organizational skills and ability to write technical reports. Must have intermediate keyboarding skills with a basic knowledge of Office software, preferably MS Word

This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis carry, bend and lift; up to 75 lbs. Will be required to wear appropriate safety equipment (IE- steel toed boots, hard hat, safety glasses with side shields, hearing protection, cut resistant gloves, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Travel between locations is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Perform basic maintenance, diagnosis, and repairs on customer owned construction and aerial work platform equipment.
• Establish and maintain service-oriented working relationship with customers
• Pick-up and delivery of equipment when necessary.
• Answer calls and questions that customers have
• Provide excellent customer service to all customers.
• Complete service reports and all other paperwork before and after repairs are made
• May perform other related duties as requested and/or assigned. 

• Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
• Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems.
• Military encouraged to apply
• Automotive and Industrial Maintenance Technicians encouraged to apply. 
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred
• Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
• Must be a self-starter, well organized and able to work in a fast paced environment.
• Excellent customer service skills are needed.
• Must be able to lift 100lbs, bend, twist, and climb.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate)

This position works the majority of time in the equipment shop. May on a continuous basis walk, bend and lift up to 75lbs. At times you may be required to move/operate equipment to figure out what maintenance needs to be performed. The noise level in the shop environment is usually moderate to high. This position also spends a portion of time in an office environment. May, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be flexible to work Saturdays and overtime as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Perform service and repairs on Caterpillar and other types of heavy equipment.

• Trouble-shoot and repair engine, hydraulic, electrical and all other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors or technical problems and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Complete service reports in a timely manner.
• Other duties as assigned

• Successful completion of a formal technical training program with a minimum of three years’ experience required.
• Must have engine, electrical & hydraulic diagnostic, trouble shooting and repair skills.
• Computer literate. Must be familiar with programs such as Microsoft, Excel and Outlook.
• Military encouraged to apply
• Ability to follow all safety rules and wear proper safety equipment in the shop.
• Must be a self-starter with good time management
• Excellent planning & organizational skills required
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75 lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a shop/warehouse environment. May on a continuous basis walk, bend and lift up to 75 lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Welder must be able to perform service repairs to include components, other general repairs, and maintenance.

• MIG welding, flame cutting, print review, fabrication, fitting and measuring.
• Vertical, horizontal, overhead, uphill and out-of-position welding.
• Structural welding to high standards.
• Line Bore welding.
• Boring in Vertical mill
• Provide excellent customer service.
• Traveling to customer sites when needed.
• Other duties as assigned

• Must be skilled in all aspects listed in Basic Duties description.
• All applicants will be tested on Line Boring, MIG and stick. (This test will be out of position, all up hill and overhead).
• Military encouraged to apply
• Must pass a welding test.
• Knowledge of and ability to interpret engineering drawings.
• Ability to lift 45-70 lbs.
• Ability to work for extended periods standing, reaching, kneeling and climbing.
• Basic computer skills are need especially with programs such as Microsoft, Excel, and Outlook.
• Must be able to travel to customer sites when needed.
• High School Diploma or equivalent is required.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position will work in the weld shop and may work in a Shop environment. Occasional jobs may take place on customer sites. May, on a continuous basis, walk, bend and lift up to 45-70lbs. The wearing of approved safety equipment (i.e. steel toe footwear, gloves and occasional respirator) is required. Noise level in the weld shop/mechanic shop may range from moderate to high. Must be flexible during peak season working overtime as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

We are looking for an experienced mechanic to primarily work in the Linn and Johnson County areas.

• Perform service and repairs on construction equipment in the field for Altorfer’s customers.
• Troubleshoot and repair engine, hydraulic, electrical, and other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Order parts in equipment parts books or online.
• Complete service reports and enter the proper data into the computer systems.
• Other duties as assigned

• Successful completion of a formal technical training program with a minimum of four years’ experience in a service setting required.
• Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.
• Military encouraged to apply.
• Computer literacy required. Must be familiar with programs such as Microsoft, Excel, Outlook, and CAT programs.
• Must be a self-starter with good time management
• Excellent planning & organizational skills required
• Must be team oriented and willing to adapt to change.
• CDL with air brake required.  Must have clean driving record.
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a field/shop environment primarily at Customer jobsites. May on a continuous basis walk, bend and lift up to 75lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

We are looking for an experienced mechanic to perform service and repairs in the field. Primarily covering the Linn, Black Hawk, Benton, and Jones County area.

• Perform service and repairs on construction equipment in the field for Altorfer’s customers.
• Troubleshoot and repair engine, hydraulic, electrical, and other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Order parts in equipment parts books or online.
• Complete service reports and enter the proper data into the computer systems.
• Other duties as assigned

• Successful completion of a formal technical training program with a minimum of four years’ experience in a service setting required.
• Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.
• Computer literacy required. Must be familiar with programs such as Microsoft, Excel, Outlook, and CAT programs.
• Must be a self-starter with good time management
• Excellent planning & organizational skills required
• Must be team oriented and willing to adapt to change.
• CDL with air brake required.  Must have clean driving record.
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a field/shop environment primarily at Customer jobsites. May on a continuous basis walk, bend and lift up to 75lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

Perform service and repairs on CCE equipment (compact construction equipment), and limited heavy equipment, in the field for Altorfer’s customers.

• Troubleshoot and repair engine, hydraulic, electrical, and other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Order parts in equipment parts books or online.
• Complete service reports and enter the proper data into the computer systems.
• Other duties as assigned

• Successful completion of a formal technical training program with a minimum of two years’ experience in a service setting required.
• Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.
• Computer literacy required. Must be familiar with programs such as Microsoft, Excel, Outlook, and CAT programs.
• Must be a self-starter with good time management
• Excellent planning & organizational skills required
• Must be team oriented and willing to adapt to change.
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a field/shop environment primarily at Customer jobsites. May on a continuous basis walk, bend and lift up to 75lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Perform service and repairs on construction equipment in the field for Altorfer’s customers.
• Troubleshoot and repair engine, hydraulic, electrical, and other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors, technical problems, and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Order parts in equipment parts books or online.
• Complete service reports and enter the proper data into the computer systems.
• Other duties as assigned

• Successful completion of a formal technical training program with a minimum of four years’ experience in a service setting required.
• Must have engine, electrical, hydraulic, transmissions and diagnostic troubleshooting and repair skills.
• Computer literacy required. Must be familiar with programs such as Microsoft, Excel, Outlook, and CAT programs.
• Must be a self-starter with good time management
• Excellent planning & organizational skills required
• Must be team oriented and willing to adapt to change.
• CDL with air brake required.  Must have clean driving record.
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works in a field/shop environment primarily at Customer jobsites. May on a continuous basis walk, bend and lift up to 75lbs. Will be required to wear appropriate safety equipment (IE- Safety glasses or side shields, hearing protection, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Occasional travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Perform basic maintenance, diagnosis, and repairs on customer owned construction and aerial work platform equipment.
• Establish and maintain service-oriented working relationship with customers
• Pick-up and delivery of equipment when necessary.
• Answer calls and questions that customers have
• Provide excellent customer service to all customers.
• Complete service reports and all other paperwork before and after repairs are made
• May perform other related duties as requested and/or assigned. 

• Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
• Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems.
• Military encouraged to apply. 
• Automotive and Industrial Maintenance Technicians encouraged to apply. 
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred
• Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
• Must be a self-starter, well organized and able to work in a fast paced environment.
• Excellent customer service skills are needed.
• Must be able to lift 75 lbs, bend, twist, and climb.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

This position works the majority of time in the equipment shop. May on a continuous basis walk, bend and lift up to 75 lbs. At times you may be required to move/operate equipment to figure out what maintenance needs to be performed. The noise level in the shop environment is usually moderate to high. This position also spends a portion of time in an office environment. May, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be flexible to work Saturdays and overtime as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Why Work for Altorfer? 

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with. 

• Perform basic maintenance, diagnosis, and repairs on customer owned construction and aerial work platform equipment.
• Establish and maintain service-oriented working relationship with customers
• Pick-up and delivery of equipment when necessary.
• Answer calls and questions that customers have
• Provide excellent customer service to all customers.
• Complete service reports and all other paperwork before and after repairs are made
• May perform other related duties as requested and/or assigned. 

• Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
• Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems.
• Automotive and Industrial Maintenance Technicians encouraged to apply. 
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred
• Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
• Must be a self-starter, well organized and able to work in a fast paced environment.
• Excellent customer service skills are needed.
• Must be able to lift 100lbs, bend, twist, and climb.
• Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).