Power Systems Survey Packaging

QUALITY

Scale: 1 = Poor, 2 = Lacking, 3 = Average, 4 = Good, 5 = Excellent. Select N/A if the question does not apply to you.
How would you rate this unit's rental ready expectation?
How would you rate this unit's paint quality?
How would you rate this unit's overall workmanship?

CUSTOMER SERVICE

Scale: 1 = Poor, 2 = Lacking, 3 = Average, 4 = Good, 5 = Excellent. Select N/A if the question does not apply to you.
How would you rate the timeliness of receiving the unit?
How would you rate the communication regarding any delays?
How would you rate the communication once the unit was ready?
How would you rate the customer service experience?

SUPPORT

Scale: 1 = Poor, 2 = Lacking, 3 = Average, 4 = Good, 5 = Excellent. Select N/A if the question does not apply to you.
How would you rate Altorfer's response time to questions or issues?
How would you rate Altorfer’s support to questions or issues?

Information

How many total units are in your fleet?
How often do you order replacement parts from Altorfer?
How often do you use the APS products website?
Can Altorfer Cat contact you regarding this survey?
Maximum of 250 characters. Currently Used: 0 characters.