Altorfer field technicians are the best in the industry and offer an average of 10 years of experience. Our technicians know what makes Cat machines tick, enabling us to get to the root of any mechanical problem quickly. Altorfer field technicians undergo continuous training throughout the year to keep abreast of the latest equipment developments. All our technicians share our unwavering commitment to providing dependable equipment solutions that deliver a lifetime of value.

We will immediately dispatch a fully trained technician to your location to get your machine up and running as quickly as possible to minimize unproductive downtime. Cat field service is available on a 24/7 basis; we can help even if an equipment emergency occurs in the middle of the night.

THE RIGHT TOOLS TO GET THE JOB DONE

Even the best technicians can’t get the job done without the proper tools. Every truck in our Cat Field Service fleet is equipped with cutting-edge tooling, essential technical analysis equipment, laptop computers to perform field diagnostic tests, and a wide assortment of parts for all types of Cat machines.

On those rare occasions when we must order a part, our technicians possess the skills to perform a “quick fix” for you to put the machine back in service until the appropriate part arrives. Our field technicians also have instant access to vital resources such as product manuals and updates, technical data, and other timely information to do the job right the first time.