COVID-19 Update

ALTORFER CAT WLL REMAIN OPEN FOR BUSINESS

 

Posted Tuesday, March 31.

Caterpillar Inc. has released a statement in regards to COVID-19. Click here to view their response.

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Posted Monday, March 24.

To our Altorfer customers:

Thank you for your continued efforts to contain COVID-19. Altorfer leadership is continuing to monitor the spread of the virus and the various steps being taken across the country to combat it. On Friday afternoon, Illinois Governor Pritzker followed California and New York and issued a ‘shelter-in-place’ order for the state effective 5:00pm Saturday, March 21, 2020.

In short, the order allows essential services to continue with other businesses to shut down for the time being. According to the Department of Homeland Security, the business services that Altorfer provides are considered essential to keeping critical infrastructure up and running. Simply put, Altorfer will continue business as usual.

It is imperative that Altorfer is available and responsive when needed to support our customers and communities’ infrastructure. We are here to serve our customers and we will continue to do so during this uncertain time.

Stay safe, stay healthy, and as Caterpillar says, “Let’s Do the Work.”

From Your Altorfer Cat Team.

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Posted Wednesday, March 16.

Altorfer Cat’s number one priority is ensuring the safety of our customers and employees. Until further notice, all Altorfer locations are operating at normal business hours and have reduced the number of staff working onsite to help control the spread of COVID-19 (commonly known as the coronavirus).

To do our part in practicing social distancing, we want to make you aware of the following options to keep your operations running smoothly and safely:

  1. Order your machine parts at parts.cat.com – a free, 24/7 website with our full parts inventory designed to make ordering and delivery easier and more convenient.
  2. Utilize one of our parts drop boxes located throughout our territory to limit exposure. See our complete list of parts drop boxes and shuttle routes here. Call your nearest Altorfer Cat location for more details.
  3. Please continue to wash your hands, cover your mouth and nose when you sneeze and cough, and stay home if you’re sick.

We’re still just as committed to serving your needs during this unprecedented time. If you have any questions or concerns, feel free to reach out to your nearest location or your sales representative. Thank you for your understanding and willingness to do your part to reduce the spread of coronavirus.

From Your Altorfer Cat Team.